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Real Reviews from VERIFIED CUSTOMERS
Michael B. VERIFIED CUSTOMER
I trust their service department .
1/10/2026
Laverne G. VERIFIED CUSTOMER
**** did an excellent job. I am very satisfied.
1/10/2026
Jackson D. VERIFIED CUSTOMER
Very good job
1/10/2026
Mary B. VERIFIED CUSTOMER
Got good info about a problem and will soon call backto set up a new appointment.
1/10/2026
Tyler C. VERIFIED CUSTOMER
Rudy was great! Looking forward to working with him again!
1/10/2026
Mark Q. VERIFIED CUSTOMER
I paid 2400 dollars for oil leak Still had oil leak charged amother 1000 Does not pass the SMELL test
1/10/2026
Juan P. VERIFIED CUSTOMER
Jonah was very nice and courteous. I really glad about bringing in my vehicle to around ford and look forward to doing more maintenance there as long as the service and quality of maintenance stay the same
1/10/2026
Barbara R. VERIFIED CUSTOMER
He did a great job
1/10/2026
Tim W. VERIFIED CUSTOMER
First let me say - my service advisor Matt - was professional and kind. I was not happy that all the sudden I have 3 oil leaks? How? I brought the. Truck in November for oil change but no sign I a leak! I’m shocked! I am not disgruntled but I had to initiate calls to find out status of my vehicle Tuesday and Wednesday! Matt was not in the office on Wednesday. It took 2 days to replace my window. I had a coworker come in the same day for the same thing and was out within 3 hrs. Now I had another issue which increased my down time but my window should have been done on Tuesday. I rented a car - so I was trying to limit my days. I returned the car today Thursday. As I said I’m not disgruntled maybe more frustrated than anything else. Truck only has 57k and has 3 oil leaks? Multiple recalls already. You are welcome to call me.
1/9/2026
John G. VERIFIED CUSTOMER
Matt was great. However, the only issue has to do with scheduling for repairs. Two weeks was entirely too long. Try to revise the way to schedule repairs. Thanks.
1/9/2026
Glenn K. VERIFIED CUSTOMER
Mike was the best and the service time was exceptional. You guys know how to do things.
1/9/2026
Debbie K. VERIFIED CUSTOMER
Wesley was professional and provided exceptional service.
1/9/2026
Linda P. VERIFIED CUSTOMER
Akins service and rental department always goes above and beyond! I haven’t had a bad experience and we have bought SEVERAL vehicles from you!
1/9/2026
Marshall C. VERIFIED CUSTOMER
Praise The Lord ???????? The Bible Says Give Honor Where Honor Is Due”. **** Thurmond Truly Has Been A Blessing To Me And Our Church. He Went Over And Above To Help Us In Every Way He Is Truly An Asset To Akin Ford In How He Treats The Customers. Thank You **** For Your Kindness And Help. Pastor Marshall B. Clack
1/9/2026
Mary S. VERIFIED CUSTOMER
Thank you for always taking care of us
1/9/2026
William K. VERIFIED CUSTOMER
As always - nice folks to work with ! Thanks Akins !!
1/9/2026
William J. VERIFIED CUSTOMER
Ashton was on top of it. No issues took care of me
1/8/2026
Mark W. VERIFIED CUSTOMER
Fast courteous service.
1/8/2026
Frank B. VERIFIED CUSTOMER
Great young man. Very helpful
1/8/2026
Wayne G. VERIFIED CUSTOMER
Took in for a transmission issue had a fault code relating to the transmission. As I am driving home from my work I now have a bigger issue with my transmission and has a check engine light on as of today 01-07-26. I didn’t get 200 miles from your dealer. Check out was a nightmare with the paperwork as well as the surprise of the amount I was charged compared to what was explained through the process. Waiting for a call back
1/8/2026