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Real Reviews from VERIFIED CUSTOMERS
Darrell B. VERIFIED CUSTOMER
Very professional service representative.
7/24/2024
Narey (. VERIFIED CUSTOMER
Prices are so much higher today but that is to be expected. Work was done on time and Vanessa is a very valuable employee. Akins always takes care of the car issues and has well trained mechanics. Thanks, Tim Narey
7/24/2024
Brad S. VERIFIED CUSTOMER
My service was completed quicker than expected. The staff I interacted with were all friendly and appeared genuinely interested in helping. Customer Service is a lost art!
7/24/2024
Vernon H. VERIFIED CUSTOMER
I JUST WANT TO THANK YOU FOR FINDING THE PROBLEM WITH MY TRUCK AND FIXing it with perfection. Thanks you
7/24/2024
Michael S. VERIFIED CUSTOMER
Great people to work with. Brandon like all other Akins service people was very attentive and courteous.
7/24/2024
Megan N. VERIFIED CUSTOMER
Russell was great. I just bought a certified pre own gold vehicle that had a xm radio not working. He was quick to listen and empathize that I had to bring my new car back for repairs and he acted as quickly as he could to repair my vehicle and get it back to me as soon as he could. I will definitely use Russell again for future car service needs when I need someone.
7/24/2024
Timothy K. VERIFIED CUSTOMER
Fast and Friendly service every time.
7/24/2024
Andrew B. VERIFIED CUSTOMER
Russell was great and if not for him I would have felt taken advantage of based on how what I ask for and received. He worked thru it and I left feeling much better about the outcome. You better hang on to Russell.
7/24/2024
Irwin G. VERIFIED CUSTOMER
Great people!!
7/23/2024
Robert H. VERIFIED CUSTOMER
I enjoy my visit they got in and out I'm very satisfied
7/23/2024
Herman G. VERIFIED CUSTOMER
Took a bit longer than expected but overall pleased.
7/23/2024
Jarrett G. VERIFIED CUSTOMER
Truck needed a rotate and balance on tires balance is worse than before visit
7/23/2024
Landy E. VERIFIED CUSTOMER
Spare tire was not put back in it place. It was over looked by tech.
7/23/2024
Johnny M. VERIFIED CUSTOMER
Jaylynn was very helpful and a pleasure to work with!
7/23/2024
Tracy S. VERIFIED CUSTOMER
When I left the dealership and was driving down the road about a hour later I noticed that my truck was pulling to the right really bad. I stopped to see what was going on. My tire was flat. At first it I thought it was just a nail in my tire so I called someone to come pick me up, so I could get the proper tools to fix it. Upon removing the item, it turns out that it was a valve stem stuck in my tire. I am very disappointed because you just don’t expect these types of things to happen when you take your vehicle to a dealer.
7/23/2024
Karen O. VERIFIED CUSTOMER
Thank you
7/23/2024
Emanuel C. VERIFIED CUSTOMER
Good work, good people
7/22/2024
Douglas F. VERIFIED CUSTOMER
Very friendly experience
7/22/2024
Christopher M. VERIFIED CUSTOMER
Service and time was good, it took Brandon a few minutes to find my paperwork, he came and got me, went to the counter to pay, then he went looking for my paperwork… no problem with this, just wondering why he did not have my paperwork with him when he came to get me to check out… always great service on my truck. Thanks.
7/22/2024
Jack S. VERIFIED CUSTOMER
Vanessa was extremely honest and kind with good communication throughout. Both Leanne (behind the checkout counter inside) and Vanessa are the only reasons why I thought to consider giving Akins another chance with the back glass, and now will continue giving my business due to their great work ethic by ensuring work is actually being done on my vehicle.
7/22/2024