Matthew was very sincere and very communicative about the issue I was having with my truck. He helped me get a loaner quickly and got me in and out of the service department as quickly as possible.
2/27/2025
Patsy L. VERIFIED CUSTOMER
Thank you for your consistent professional service.
2/27/2025
Bradford C. VERIFIED CUSTOMER
Friendly and kept me in the loop on what was going on and what repairs were needed.
2/27/2025
David M. VERIFIED CUSTOMER
Jonah is a great asset to Akins Ford. He knows his trade very well and is highly customer focused. My most recent maintenance issue was a doozy and not once did I have to question that the work would ultimately get done right. I’ve been an Akin customer for quite some time and I don’t consider going elsewhere even though i live almost an hour away. Jonah raised the bar. Very thankful and much appreciated.
2/27/2025
Dan B. VERIFIED CUSTOMER
Mike was very nice upon arrival. Excellent customer service and waiting room.
2/27/2025
Alan B. VERIFIED CUSTOMER
Awesome customer service!
2/27/2025
Kenneth P. VERIFIED CUSTOMER
She is awesome
2/27/2025
Ann S. VERIFIED CUSTOMER
Very professional
2/27/2025
Edgar C. VERIFIED CUSTOMER
Did not reset oil percentage to 100%
2/27/2025
Sherry C. VERIFIED CUSTOMER
Russell was very knowledgeable and took care of me car and got me back on the road in a short time. I was very pleased with your service.
2/27/2025
Jonathan M. VERIFIED CUSTOMER
A+ service.
2/27/2025
Kathy W. VERIFIED CUSTOMER
All were friendly and very helpful. They took good care of of my car and Matthew mcwhorter explained what needed to be done to the vehicle. Great service and price! Thanks
2/27/2025
Randy H. VERIFIED CUSTOMER
My truck is a 2021 f250xl with a GASOLINE 6.2 engine. My invoice states that they serviced a 6.7 diesel engine. I hope that the oil that was put in my gas engine is safe for gas engine. Thanks Randy H
2/27/2025
Tiffany H. VERIFIED CUSTOMER
Bobby was fantastic!
2/27/2025
Tim M. VERIFIED CUSTOMER
It’s a nice surprise when you are told it would take 2 maybe 2 and a half hours to change my oil, and then I get a call less than an hour later that it was already done. I don’t know when this happened before. Thanks
2/27/2025
Ray A. VERIFIED CUSTOMER
Jonah was clear, concise, and professional when communicating with me. He set a realistic timeline for the service requirements for my vehicle. I will return to Akins Ford based on the service provided by Jonah.
2/27/2025
Nicholas B. VERIFIED CUSTOMER
Overall Great experience from top to bottom! Couldn’t have asked for a better lead. Mike was both very professional and personable. Would highly recommend.