Brandon was excellent! He communicated with me the entire time you had the vehicle. Very courteous and you could just tell he wanted the customer, me to be satisfied and I was! Really appreciated his work!
3/1/2025
Mizel W. VERIFIED CUSTOMER
Bobby was awesome and vehicle service was completed on time as promised. Great customer service and experience! Akins service department is top notch.
3/1/2025
Phillip C. VERIFIED CUSTOMER
Never had a problem.
3/1/2025
Scott S. VERIFIED CUSTOMER
As always, Erica got me in and out quickly.
And the service she provides is greatly appreciated
3/1/2025
Lowell J. VERIFIED CUSTOMER
Great service, great staff!
3/1/2025
Alan R. VERIFIED CUSTOMER
Jonah was a pleasure to work with. He answered all of my questions in a timely manner, respectful and very helpful. I would recommend him and this service department.
3/1/2025
Betty M. VERIFIED CUSTOMER
Excellent
3/1/2025
Melissa B. VERIFIED CUSTOMER
Thank you so much they were very professional
3/1/2025
Joy W. VERIFIED CUSTOMER
Above & beyond service - much appreciated!!!
3/1/2025
Scot K. VERIFIED CUSTOMER
Communication… it was the best I have ever had in any business. Very highly recommend this dealership and service department. James was the nicest guy when delivering the vehicle.
2/28/2025
Nancy P. VERIFIED CUSTOMER
Great job done in a timely manner! Thanks!
2/28/2025
William H. VERIFIED CUSTOMER
Very professional and courteous
2/28/2025
Edmund R. VERIFIED CUSTOMER
Mike did an awesome job. Kept me updated without being a nuisance
2/28/2025
Jack R. VERIFIED CUSTOMER
Russell was great. He is a big asset to Akins Ford!
2/28/2025
Corey A. VERIFIED CUSTOMER
My TRX spent & days in your svc department for a water leak. Prior to dropping off the vehicle the svc rep and I reset the trip history. 0 miles 0.0 mph. While in your shop my vehicle was driven 5 miles with an mpg of 4.7! Clearly someone decided to abuse my truck while in your care. I have placed a call to the service rep today and looking forward to speaking with Rick. I believe he’s the new director.
2/28/2025
Gareth H. VERIFIED CUSTOMER
Rudy and the Akins team did a great job getting my truck in and out for service. I’m a return customer for sure.
2/28/2025
Michael M. VERIFIED CUSTOMER
He done a great job
2/28/2025
Robert D. VERIFIED CUSTOMER
I was especially impressed with the checkout procedure, I.e. the text telling me that I could go ahead and pay instead of waiting for someone to walk in to tell me. And to be met with a thank you and handshake from Mr. Russo was a plus.
2/28/2025
Jackelyn G. VERIFIED CUSTOMER
Great customer service
2/28/2025
Wade W. VERIFIED CUSTOMER
Brandon was very kind. Checked on my concerns with my brakes. Valle’s to update me along the way.