Brandon certainly went above and beyond with our issue. That made us feel valued. Thank you, Brandon
4/30/2025
Christopher W. VERIFIED CUSTOMER
TPMS Service light still on.
4/30/2025
Bailee B. VERIFIED CUSTOMER
Richard Dove, Bobby Reese, and Ron were incredibly helpful in assisting me and my wife secure a vehicle today. Richard greatly assisted us in the acquisition process and demonstrated warmth and kindness through the whole process. Bobby (and Richard and Ron too) fixed a minor issue with the vehicle quite quickly and seamlessly. I couldn’t be happier with the service received at Ford Akins!!
4/30/2025
Michael M. VERIFIED CUSTOMER
I was very pleased with the service advisor very helpful
4/29/2025
Miner (. VERIFIED CUSTOMER
Very pleased with service I receive from Erica each and every time.
4/29/2025
Robert O. VERIFIED CUSTOMER
Brandon was prompt, efficient, and very customer oriented. He is an asset to your organization. Keep up the good work Brandon.
4/29/2025
Raquel T. VERIFIED CUSTOMER
Thank you, Rudy for your kindness and professionalism. You made sure the window washer fluid was full. Wishing you a great rest of the week.
4/29/2025
Harry J. VERIFIED CUSTOMER
Well done. Exceptional service
4/29/2025
Dwight E. VERIFIED CUSTOMER
Very professional, thorough and timely
4/29/2025
Ethan S. VERIFIED CUSTOMER
He was very helpful and nice guy !
4/29/2025
Richard B. VERIFIED CUSTOMER
My first visit there and it was a good experience
4/29/2025
Jean J. VERIFIED CUSTOMER
Can not make repairs at this time since I was laid off at the end of March. **** was very nice and professional.
4/29/2025
Steven Q. VERIFIED CUSTOMER
Even got help putting my rear window wiper on. Enjoyed looking at the new vehicles while I waited.
4/29/2025
Frederick S. VERIFIED CUSTOMER
Mike was great took care of the truck quickly. He greeted me when I arrived was professional friendly. His time estimate was three hours to get everything done and they came in under 45 minutes from three hours so that was great. Keep up the great work.
4/29/2025
Vivian O. VERIFIED CUSTOMER
Akins Ford has not failed me yet at their service,I am greateful to the staff that alwaysgrate me when I pulled in, Keep it up and gave them that big ????
4/29/2025
Franklin H. VERIFIED CUSTOMER
The service department took great care of us.
4/28/2025
Mizel W. VERIFIED CUSTOMER
Matt and Bobby were awesome. They both listened to my concerns and everything was done. Great Experience!
4/28/2025
Jerry O. VERIFIED CUSTOMER
**** is ordering a new engine for my 2014 Ford XLT Explorer. After it arrives Akin will be installing it for me. There was 1 in Atl.
Estimate a week to a week and a half for the install.
4/28/2025
Michael C. VERIFIED CUSTOMER
When my vehicle was returned, the steering wheel was in the completely upraised position, the seat moved up and the backrest set behind the B pillar. All to move the vehicle a few feet. If the person moving the vehicle is of a stature that requires moving the steering wheel up, the backrest rearward and the seat up the least they could do is to put it all back. Or you could hire someone who would know better. Also, is there any reason to have my computer screen changed.? I think not. So no, not particularly happy.