Akins Ford Dodge Jeep Chrysler Auto Repair Service

Bobby was a great Service Writer. Made contact with me c Quickly and got me in for my oil change without an appointment.

No issues

All repairs were completed in a timely manner.

Great communication, smooth process. In and out quickly

Top notch as always!

Job well done in a timely manner. Very professional and knowledgeable

Matthew was most helpful and courteous, as was the entire Akins service team.

Thank you

Great pickup, delivery and maintenance

She is great

The service is always wonderful. Mathew was kind and attentive and answered all my questions. He went above and beyond to take care of my cars needs. I am always impressed with the kindness of all the employees at Atkins . Thank you so much!

Thanks, Mike, for the quick service. I appreciate your friendly demeanor.

I had no problems whatsoever with the service or staff.

Mike was a pleasure to work with. He was professional and courteous.

Great job

I came mainly to get body work done and I had a couple of issues that were handled by service. I was confused about where I needed to be — but was told to pull into the service bay. I explained everything I wanted done and left the car, getting into my rental. When I returned, I assumed everything had been completed, but only the service items (my car never made it to the body shop). So, the main reason I dropped it off was never addressed. I called and was told my company never gave authorization for body work, but the fillet company said they did and immediately re-authorized my rental. The problem is I can’t get a large SUV right now, so I’m stuck not getting my car repaired before the holiday which is why I chose to bring it to Akins to start. This was not a great experience. I know the company is huge and the service and body shop are like two completely independent areas now, but I don’t really get that when I arrived the first time. The work that was done and the people I met with were first rate, but I was confused about where I needed to be and I’m still confused about the process in whole if you have issues that are both mechanical and body shop related what to do I my next trip. It seems like the right and left hand don’t really communicate.

Ms Easley is the best tech there. She remembers my name everytime I show up for an oil change and treats you like a friend. She deserves a raise!!!

The only thing I would have like for him to let me know if there was anything I should keep a ck on!! Thanks

Service was phenomenal

Matthew Mcwhorter was kind, courteous, and professional.