Greated me with a handshake and a smile. Had me in and out in no time at all. Asked if I needed anything else while I was there,then closed with look forward to seeing you next time. Great Service, the kind that makes you want to come back.
9/17/2025
Juan M. VERIFIED CUSTOMER
He actually came to assist right after I came in to the shop and had my truck ready in probably the shortest time of all the time I been bringing my truck to Akins
9/17/2025
Sherri S. VERIFIED CUSTOMER
Excellent and fast service, took care of everything and had me back on the road asap!
9/17/2025
Troy S. VERIFIED CUSTOMER
I haven’t driven the truck yet though.
You did find the problem, hopefully.
Another ford dealership said nothing was wrong, twice
9/17/2025
Cory G. VERIFIED CUSTOMER
Mike is the best one doing it!
9/17/2025
Brandon O. VERIFIED CUSTOMER
He did a great job!!!
9/17/2025
Joyce H. VERIFIED CUSTOMER
Once again (this has happened before) I could not see my “tire pressure gauge” (I think that is what it is called) when my vehicle was returned to me. I sent a text to Ms. Deanna, who is always wonderful, and she said I would be getting a call today from Ms. Vanessa about my concerns (I walk with a walker so tire pressure is very important to me), but Ms. Vanessa never called me so I took it to the Jeep dealership in Athens today after my morning commitment and they reset it for me. They previously helped me when I could not see the tire pressure after a tire rotation at Akins. Someone did call me today saying I would be receiving a survey, but that person was not available when I called back. I left a voicemail.
9/17/2025
Mary S. VERIFIED CUSTOMER
Vanessa is so very nice and communicates with me well
9/17/2025
Frank H. VERIFIED CUSTOMER
As long as Venessa Easley is my service advisor I will buy my next vehicle at Akins.
9/17/2025
Nancy P. VERIFIED CUSTOMER
Akins Ford is Great making an Appointment to have our Vehicle Service team meet our schedule to have it completed professionally and on time as promised time frame. Tyvm Akins !
9/17/2025
Andrew S. VERIFIED CUSTOMER
Rudy was a consummate professional. He exceeded my customer service expectations throughout the entire process and I look forward to working with him again the next time I visit Akins Ford.
9/17/2025
Steven R. VERIFIED CUSTOMER
????????
9/17/2025
Jennifer S. VERIFIED CUSTOMER
Matt kept me updated on my car and was nice and responsive.
9/17/2025
James G. VERIFIED CUSTOMER
FIRST , TPM WAS NOT RESET. SECOND, WHY NOT ALLOW AKINS AND THE CUSTOMER SHARE THE 3% CREDIR CARD CHARGES.but still will return to Akins.
9/17/2025
Richard S. VERIFIED CUSTOMER
Akins and your team are simply amazing. Thank you for taking all the anxiety out working with dealerships.
9/17/2025
Brian P. VERIFIED CUSTOMER
Russell has alway’s helped me and he goes the extra mile to make sure that my need’s are met and I got some of his card’s to give out to my family and friend to ask for him when they need help with their auto need’s, and Akin’s is blessed to have a great employee like him .
9/16/2025
Charles W. VERIFIED CUSTOMER
Brandon was very helpful and has great customer service!! Love my new tires!!
9/16/2025
Mahlon S. VERIFIED CUSTOMER
It took a little longer for an oil change/tire rotation this time but all in all a good experience.
9/16/2025
Diana R. VERIFIED CUSTOMER
Excellent!
9/16/2025
Lindsey W. VERIFIED CUSTOMER
New tires- service was great & didn’t take as long as they said