Matt was very helpful and professional. He helped me understand the process of repairing a damaged vehicle clearly.
11/13/2025
Ann M. VERIFIED CUSTOMER
Gavin was very nice and did a wonderful job. Dustin did a wonderful job fixing my car. Thank you Gavin and Dustin
11/13/2025
Laura N. VERIFIED CUSTOMER
Andrea was great!
11/13/2025
Christopher L. VERIFIED CUSTOMER
Gavin was professional and timely.
11/12/2025
Megan Q. VERIFIED CUSTOMER
My car was there for an hour and didn’t get serviced. Since I live out of town, I had to get it & head back home
11/12/2025
Timothy S. VERIFIED CUSTOMER
Brant did an excellent job, I am dissatisfied that my reverse lights, camera, and console indication were not working! I know issues come up, just hoping that it’s a simple issue resolved in a timely manor.
11/12/2025
Dana J. VERIFIED CUSTOMER
Brandt is very professional & courteous! Service was great!
11/12/2025
Jose A. VERIFIED CUSTOMER
Great service, thanks
11/12/2025
Jessica M. VERIFIED CUSTOMER
Matt always does a great job. He makes sure I understand what is going on with my vehicle. He is professional, thorough and kind.
11/11/2025
Michael T. VERIFIED CUSTOMER
job done by all, this place in Lake Charles Toyota is Amazing!!! This is like coming home when you drive up, walk in, so many people I saw, so many friends, all like a deep real family, welcomed, hugged, by so many, touched my heart and soul deeply, I truly needed this, my heart uplifted by just being, truly being present at, in Lake Charles Toyota, this place is real, true, touches so many hearts and lives, a true gift for me and so many, thank y’all thank y’all thank y’all love y’all , alex torres, Y’all are all The real thing and more than you can imagine!!! God Bless
Y'all , and What He Made Is Good, Ya’ll Are Good!!!!!!
11/11/2025
Phyllis C. VERIFIED CUSTOMER
Friendly service, thank you
11/11/2025
Belinda A. VERIFIED CUSTOMER
Thanks Mike. Will let you know if the sensor comes back on.
11/11/2025
Darlene H. VERIFIED CUSTOMER
The wait was 2.5 hours for a simple maintenance appointment.
11/11/2025
Karl V. VERIFIED CUSTOMER
She was very polite and professional and ensured I was completely aware of the process and made sure I was happy with the service.
11/11/2025
Freddie L. VERIFIED CUSTOMER
The service was great as always and I recommend your service to everyone.
11/11/2025
Wanda H. VERIFIED CUSTOMER
Thanks Clay on the quick call back.
11/11/2025
Dave K. VERIFIED CUSTOMER
We had trouble reaching someone in service from early morning. The calls went to voicemail. We eventually were able to discuss our service with our advisor. He was helpful but the text option to add in other services was confusing. Gaven was able to explain once we were able to talk.