As always Michael Guillory treated me with most courtesy and respect. He is a huge asset to your company. Thank you!!!
12/23/2025
Dixie D. VERIFIED CUSTOMER
Very satisfied with service we received answered all our questions and assisted us in understanding the paperwork very knowledgeable and explained everything
12/23/2025
Robert C. VERIFIED CUSTOMER
Service and repairs done as requested Gavin was very polite!
12/23/2025
Brenda G. VERIFIED CUSTOMER
I appreciated Gavan attention to detail and keeping me updated on the progress of my vehicle. Thank you and Merry Christmas!
12/23/2025
Allen V. VERIFIED CUSTOMER
Matt was great!
12/23/2025
Doug B. VERIFIED CUSTOMER
Matt was very professional and helpful throughout.
12/23/2025
Lesley C. VERIFIED CUSTOMER
Great Service
12/23/2025
Darell A. VERIFIED CUSTOMER
Always great service
12/23/2025
Sarah C. VERIFIED CUSTOMER
I was told I needed new brakes in the front, rear brakes were out of alignment, and there was a crack in the windshield. Took my truck to a brake specialist were i saw for myself that the calipers were not properly engaging and there was uneven braking. No caliper problem mentioned at Toyota. Looked at rear drums and there was no misalignment or signs that they were touched at all. After close inspection of the windshield, no signs of the fixed crack. Now I doubt that repair i paid for. From now on an oil change is all I'll ever allow with such untrustworthy inspection.
12/22/2025
Larry S. VERIFIED CUSTOMER
Great and fast service
12/21/2025
Arthur M. VERIFIED CUSTOMER
It’s always a pleasure going to Toyota maintenance dept. Everyone is helpful and great at the jobs
12/21/2025
William S. VERIFIED CUSTOMER
Clay took time to explain the repair process.
12/21/2025
Cameran M. VERIFIED CUSTOMER
N/A
12/21/2025
James R. VERIFIED CUSTOMER
Very pleased with Brandt and Lake Charles Toyota
12/21/2025
Ronald H. VERIFIED CUSTOMER
This was my first visit for my 5000 mile check up on my new Tundra and it went very smooth. Every person involved was very friendly and knowledgeable. Angela was great as she walked through the entire process. Great experience.
12/21/2025
Kendall F. VERIFIED CUSTOMER
No comment
12/21/2025
Janet P. VERIFIED CUSTOMER
Thank you Lake Carles Toyota
12/21/2025
Vivian J. VERIFIED CUSTOMER
Fast friendly service
12/20/2025
Cretia A. VERIFIED CUSTOMER
Friendly and quick service!
12/20/2025
Margaret G. VERIFIED CUSTOMER
I appreciate having the same service advisor. He is knowledgeable, conscientious, consistent, and confident. Thank you.