My vehicle was picked up, dash cam installed and returned to me, that’s amazing service.
12/12/2025
On Call. VERIFIED CUSTOMER
Michael and the rest of your team SERVE! I’m always WELL taken care of and appreciate of how the go out their way to help! Thank you Michael!
12/12/2025
Linda P. VERIFIED CUSTOMER
I enjoy dealing with Michael because he’s courtesy, kind and a professional.
His professionalism is evident through his words and actions. Dealing with Michae is a pleasure.
12/12/2025
James S. VERIFIED CUSTOMER
Every thing was perfect
12/12/2025
Stephen H. VERIFIED CUSTOMER
Perfect. The best experience I've ever had every time. He is the only one ai trust with my vehicles.
12/12/2025
Shondanika G. VERIFIED CUSTOMER
Micheal was awesome today with taking care of my needs with my vehicle!I look forward to continue bringing my vehicle to Toyota!I appreciate you Micheal and take you for your top tier customer service!
12/12/2025
Nicholas H. VERIFIED CUSTOMER
Great service, fast! Thank you!
12/12/2025
Ruth M. VERIFIED CUSTOMER
Clay is always kind and makes service process smooth. Takes his time to explain things. Appreciate him.
12/12/2025
David M. VERIFIED CUSTOMER
She was friendly, respectful, courteous,helpful.
What more can a person ask for.
12/12/2025
Debra P. VERIFIED CUSTOMER
She was very nice and helpful.
12/12/2025
Gerald B. VERIFIED CUSTOMER
Clay’s the best
12/11/2025
Richard B. VERIFIED CUSTOMER
Very comfortable communicating with and she answered all of my questions. Hopefully we can keep the same service representative.
12/11/2025
Walter S. VERIFIED CUSTOMER
Brandt did a great job taking care of my needs. He went beyond my expectations.
12/11/2025
Kathy A. VERIFIED CUSTOMER
Very professional and easy to work with. Very happy with the service at this dealership.
12/11/2025
Michael B. VERIFIED CUSTOMER
Courteous workers, efficient and quick service.
12/11/2025
Kenneth S. VERIFIED CUSTOMER
Matt Hicks is the best service manager at Lake Charles Toyota. His professionalism, expertise and compassion exemplifies his caring nature for his customers. Matt get you in and out of the service department without all drama. Thank you Mr. Matthew Hicks.
Kenneth S
12/11/2025
Thomas L. VERIFIED CUSTOMER
Matt Hicks is the best. He keeps me in the loop on everything about my Highlander.
12/11/2025
Kenneth H. VERIFIED CUSTOMER
All good
12/11/2025
Anil B. VERIFIED CUSTOMER
they said that they completed multiple point check, but I checked my coolant and windshield liquid is not up to the mark. finally, I understand that after 25,000 miles off warranty how you treat your customers. This is really sad about you guys and I am escalating this information to Toyota company
12/11/2025
Scott D. VERIFIED CUSTOMER
My favorite part of owning a Toyota is my service team. And I love the little concession stand!