Michael was a pleasure to work with. Thankful he assisted above and beyond.
8/4/2023
Lisa R. VERIFIED CUSTOMER
It took 3 hours. Should not have taken that long.
8/4/2023
Dayna S. VERIFIED CUSTOMER
AW saved the day, in my opinion. I blew out two tires and the other two were bad. He said they could have the tires in Lake Charles by 11:00 a.m. the next day and have me on the road by noon. He offered me a shuttle ride home and offered the shuttle to pick me back up the next day. I arrived at Lake Charles Toyota about 11:15 a.m and AW made sure my car was ready around noon as stated. I couldn’t be happier with his service!
8/4/2023
Denise S. VERIFIED CUSTOMER
yes I was satisfied
8/4/2023
Neil M. VERIFIED CUSTOMER
Christian always takes care of what ever I need for my vehicles and always quick and keeps me posted on the progress of everything
8/4/2023
Robert C. VERIFIED CUSTOMER
Aw is always polite, professional and honest and always makes sure all of our needs on our vechicles are taken care of. Thank you for a great service department!
8/4/2023
Paul F. VERIFIED CUSTOMER
Great job, very professional
8/4/2023
Charles C. VERIFIED CUSTOMER
Very satisfied
8/4/2023
Hildy L. VERIFIED CUSTOMER
Attentive and informative
8/4/2023
Jeffery D. VERIFIED CUSTOMER
Very satisfied
8/4/2023
Ruby O. VERIFIED CUSTOMER
Grrreeeaaattttt…!!!!
8/3/2023
Denise A. VERIFIED CUSTOMER
Excellent
8/3/2023
Andrew D. VERIFIED CUSTOMER
All around great team effort from Lake Charles Toyota!
8/3/2023
Doyle T. VERIFIED CUSTOMER
One thing, I was scheduled in at 11:45, and there was no one there at that time to discuss what I need it done to my car. But I when I did see the service manager, he explained everything very well.
8/3/2023
Phil F. VERIFIED CUSTOMER
Communication and follow thru
8/3/2023
Marcell L. VERIFIED CUSTOMER
Good experience
8/3/2023
Vona V. VERIFIED CUSTOMER
Great service. We appreciated the respectful manner in which we were treated. Mr Woolridge came out to let us know the progress being made so we would understand why it was taking awhile. It just seemed like a friendly and nice place to do business.
8/3/2023
Kenny D. VERIFIED CUSTOMER
Angela did a phenomenal job in displaying her understanding of our cardiologist appointment running late thereby Causing us to be 30 minutes late for our appointment. She was still professional and willing to work with us and all is well. As long as she is our customer service rep we will continue to use Lake Charles Toyota service department for our 2021 Highlander Platinum.