The service rep who waited on me was very courteous, but your dealership is either understaffed or they are overbooking service. It took 2 hours for an oil change with an appointment
8/5/2023
Paula C. VERIFIED CUSTOMER
I like the dependability that I’e always had with my Toyotas
8/5/2023
Cindy O. VERIFIED CUSTOMER
Matt was very pleasant and courteous to me and my husband when we brought my vehicle in for service.
8/5/2023
Mark M. VERIFIED CUSTOMER
Love AW!!
8/5/2023
Thomas C. VERIFIED CUSTOMER
AW always provides great service!
8/5/2023
Bruce H. VERIFIED CUSTOMER
I appreciate Matt and the service team turning my car around so quickly. Top notch experience!
8/5/2023
Karen S. VERIFIED CUSTOMER
Michael is very knowledgeable , professional , friendly and has my best interest at heart.
8/5/2023
Pamela F. VERIFIED CUSTOMER
Michael always treats me well. He is a good representative for Lake Charles Toyota.
8/5/2023
Gary S. VERIFIED CUSTOMER
Thanks!
8/5/2023
Dwight B. VERIFIED CUSTOMER
I like everything he did for me.
8/5/2023
Robert C. VERIFIED CUSTOMER
After 2 years of free oil changes and tire rotation, when I pulled into service Blue immediately let me know that their would be a charge for tire rotation and explained why, totally understood and was happy with service experience, thanks
8/5/2023
Byron F. VERIFIED CUSTOMER
Mr. Wooldridge was very courteous and understanding. He kept me informed about the progress of my Tacoma being serviced.
8/5/2023
Peggy H. VERIFIED CUSTOMER
Had an 11:45 appt for oil change, air filter change and tire rotation. Took OVER 3 hours!!! Y’all can do better!
8/5/2023
Dawn M. VERIFIED CUSTOMER
She was great. Got me in & out very quickly.
8/4/2023
Walter G. VERIFIED CUSTOMER
Everything was professional
8/4/2023
Shirley J. VERIFIED CUSTOMER
Ok, i sure will fill out the survey !
8/4/2023
Craig A. VERIFIED CUSTOMER
AW listened to me and did an outstanding job. His team figured it out and got me back on the road….thank you
8/4/2023
Walter G. VERIFIED CUSTOMER
She was very professional and made everything easy even if it was only a inspection sticker renewal
8/4/2023
Leneisha D. VERIFIED CUSTOMER
AW is always top notch!! He is always so polite and very helpful!
8/4/2023
Laura A. VERIFIED CUSTOMER
I have been having my car serviced for a few years now and I will only deal with AW Broussard!! He is very good and takes care of you! He is always honest and friendly! I have lost several dollars in the past from a previous service person and I just ate the cost! I love my Toyota and AW!