Prompt professional service. Timely accurate scheduling.
Friendly caring staff. Comfortable spacious waiting area. All around good experience.
8/30/2023
Sealia P. VERIFIED CUSTOMER
Thanks u Michael Guillory . Very professional and got the job done real nice and fast. Awesome.
8/30/2023
James G. VERIFIED CUSTOMER
Job well done!
8/30/2023
Susan B. VERIFIED CUSTOMER
Michael gives excellent help! It is delightful to come there!
8/30/2023
Ann M. VERIFIED CUSTOMER
Perfect
8/30/2023
Jerome L. VERIFIED CUSTOMER
Great and friendly service
8/30/2023
Joe F. VERIFIED CUSTOMER
From Alahandra to Matthew, and Tony C. GREAT team!
8/30/2023
Donald H. VERIFIED CUSTOMER
Every time we have ever needed service it has been so professional. We appreciate the kindness the staff shows and love visiting the lot. My husband has tried every snack there but seriously we love Lake Charles Toyota. The service and sales staff are the best in Lake Charles. We will certainly fill out anything they send us????????????
8/30/2023
Mark H. VERIFIED CUSTOMER
Matthew was very professional and efficient
8/30/2023
Nick B. VERIFIED CUSTOMER
Thank you
8/29/2023
Armando E. VERIFIED CUSTOMER
AW did a great job with all the bumper replacement experience. He is a great customer service rep and advisor.
8/29/2023
Jennifer W. VERIFIED CUSTOMER
Nice people. They fit me in ant very short notice. Did it have to wait to get checked in. Enjoyed the surprise snack bar and gift shop. The waiting area was also very nice, I was able to work while my car was serviced in a comfortable spacious area. Seriously don’t dread the next service milestone????
8/29/2023
Bonnie L. VERIFIED CUSTOMER
Michael does a great job. However, the tech did not properly install the rear wiper not did the tech reset the maintenance reminder. I am disappointed in the tech/maintenance aspect of my service visit. Michael went back and re-installed the wiper, reset the maintenance reminder and reset my lights to auto-on. Why can’t the tech take date if this as they are performing the service? Why do I need to double-check these items are checked off? Whose job is it in the garage to double-check these basics?
8/29/2023
Belinda A. VERIFIED CUSTOMER
Michael is always professional and considerate when helping me and my family with servicing our vehicles. We’re thankful for him and the whole service team at Lake Charles Toyota.
8/29/2023
Edward J. VERIFIED CUSTOMER
Awesome!
8/29/2023
Craig H. VERIFIED CUSTOMER
Excellent professional caring
8/29/2023
Thyra S. VERIFIED CUSTOMER
It's nice to do business with someone you know and trust.
thanks