Clay is phenomenal and had nothing to do with the experience but it was my understand that fluids and air pressure were checked during this process and upon leaving one of my tires was ten pounds below the others at 26 pounds of air. Needless to say I had to have a valve repaired immediately upon leaving. A picture of the incident was provided to Clay to document the situation. But not only were the tire pressures not checked what was done to the valve in the interim because it was not dropped off like that.
4/19/2025
Kathy R. VERIFIED CUSTOMER
Awesome job
4/19/2025
Joann P. VERIFIED CUSTOMER
Matthew Hicks was professional and courteous as always. He is very knowledgeable when answering any questions I had. I appreciate the excellent service.
4/19/2025
George T. VERIFIED CUSTOMER
Lake Charles Toyota came highly recommended and I was not let down.
4/18/2025
Alexis B. VERIFIED CUSTOMER
All of my questions were answered.
4/18/2025
Gwendolyn F. VERIFIED CUSTOMER
Michael is very helpful. Explains, recommends without pressure, and I trust his honesty to not recommend unnecessary services. That means a lot to me!
4/18/2025
Kevin M. VERIFIED CUSTOMER
Although I only had the oil changed, it’s always comforting to know that the mechanics perform an overall inspection of my vehicle. I always feel my Sienna will perform its best following a green-light inspection.
4/18/2025
Ryan J. VERIFIED CUSTOMER
10/10 Michael is the best!
4/18/2025
Shelley B. VERIFIED CUSTOMER
Was able to take care of my wife's tire.
4/18/2025
James D. VERIFIED CUSTOMER
Glad to be able to get 3 tires and a 4th for $1
4/18/2025
Donna T. VERIFIED CUSTOMER
we are always satisfied with you guys! also, the entire staff is always so pleasant and smiling; and the restrooms clean and smell good! it is always a pleasure to get service done at Lake Charles Toyota!!
4/18/2025
Stephen G. VERIFIED CUSTOMER
Excellent communication with Michael
4/18/2025
Joann N. VERIFIED CUSTOMER
My service on my wife’s Venza Limited was done with professionalism and courtesy!
4/18/2025
Rikki M. VERIFIED CUSTOMER
Barton again was great and enthusiastic with my service.
4/17/2025
Angela L. VERIFIED CUSTOMER
Food
4/17/2025
Cathy C. VERIFIED CUSTOMER
Great Job at Toyota!! I appreciate the service. The waiting atmosphere is awesome. I appreciate everyone there. Very helpful. Very polite.
4/17/2025
Kay B. VERIFIED CUSTOMER
I appreciate the professionalism and honesty my service manager always shows to me. My husband is now in a wheelchair and can’t be left alone. Michael always tries to get me in and out so I can get home as soon as possible. This young man is a great incentive to buy a vehicle from your company. Michael treats everyone he comes in contact with the same professional way. Thank you Michael for being so kind and thoughtful.
4/17/2025
Mary B. VERIFIED CUSTOMER
We love the Toyota team!
4/17/2025
Jessie R. VERIFIED CUSTOMER
He was very kind and understanding and he listen really good when I asked him for advice, I was very satisfied with him,he's really a great guy