Brandt and the service manager went way beyond my expectations. Feel free to call me for more details. Overall 5/5 stars. Great job!!
10/25/2025
Shelby R. VERIFIED CUSTOMER
Very great service and very helpful
10/25/2025
Laura I. VERIFIED CUSTOMER
She was fast, efficient, and did not make a mess getting the old sticker off.
10/25/2025
David D. VERIFIED CUSTOMER
Great job
10/25/2025
Kordell G. VERIFIED CUSTOMER
5 stars ⭐️ excellent service and easy process
10/25/2025
Rena G. VERIFIED CUSTOMER
My experience was great. Matthew Hicks was friendly and professional. My oil change was quick.
10/25/2025
David H. VERIFIED CUSTOMER
Service completed as promised. Service tech kept me informed.
10/24/2025
Nicole A. VERIFIED CUSTOMER
Michael is the best! Best customer service experience!
10/24/2025
Jeannie V. VERIFIED CUSTOMER
Clay Hebert was attentive & knowledgeable. He made my visit very pleasant & made sure I was satisfied with the service received. This location was very busy & he managed to not only take care of his own customers but also took care of a fellow co-workers customers while that young man was out that day. In my opinion he is an asset to your company!
10/24/2025
Rawl B. VERIFIED CUSTOMER
Great team at Lake Charles Toyota I appreciate your support and service
10/24/2025
James W. VERIFIED CUSTOMER
Great friendly service
10/24/2025
Barbara A. VERIFIED CUSTOMER
I appreciate all that was done to make this task a pleasant experience.
10/24/2025
Karla T. VERIFIED CUSTOMER
Very pleased with the way this was handled.
10/24/2025
Mary C. VERIFIED CUSTOMER
Clay got us in for service and out in about an hour I was well pleased
10/24/2025
Elizabeth M. VERIFIED CUSTOMER
Yes, I was satisfied with the care of my vehicle. My appointment was at 10:30 A.M. It was my 1st time going there since I purchased my car. I didn't know their routine. I had gotten a text message telling me about the 16 point inspection. Nobody ever came to get me to tell me my car was ready. I waited until I was wondering about the status of my car. The went to ask a service person. She told me it was ready. She was very polite. I paid then they pulled my car around. At least I know what to do next time. If I wouldn't have said anything I would have been there much longer. However I did enjoy the hotdog and drink. It was a very friendly environment. Thank you for servicing my car.
10/24/2025
Carolyn W. VERIFIED CUSTOMER
He was WONDERFUL. He treated me like a queen. The care of my car even though it is 17 years old was treated lije a 2025. Yes it is still running. It was given excellent attention and care. I am grateful and appreciative. My car has and is serving me well. It was treated that way. I thank Mr. Barton Lege for caring for my car but also for me.
10/24/2025
Tony C. VERIFIED CUSTOMER
Angela was very kind and helpful.
10/24/2025
Doris P. VERIFIED CUSTOMER
Best service ever. Bravo!
10/24/2025
Devaney B. VERIFIED CUSTOMER
Lake Charles Toyota has the best service hands down!
10/24/2025
Charles L. VERIFIED CUSTOMER
Service was prompt, the coffee was hot and great donuts while I waited. Job was completed in a short time and I was out of there on my way to do other things before I knew it. Appreciate the service and efficiency!