Just take my vehicle for oil change and tire rotation.
The wait is little long but great services
10/28/2025
Mary G. VERIFIED CUSTOMER
My vehicle had the oil changed and tire rotated in a timely manner. Thank you!!!!
10/28/2025
Brian M. VERIFIED CUSTOMER
I’m always pleased when I take my RAV4 in. Matthew takes care of me. He keeps me informed on how long it will take. He always professional and upfront on if I need anything.
10/28/2025
Perry C. VERIFIED CUSTOMER
Service rep was great. Just disappointed that it will take several weeks for the necessary parts to come in to fix my truck
10/28/2025
Lionel C. VERIFIED CUSTOMER
I truly appreciate the service. And want to Truly Thank Andrea Chiasson. Job well done Toyota Service for a Lifetime
10/28/2025
C Lake. VERIFIED CUSTOMER
Thank you
10/28/2025
Deborah B. VERIFIED CUSTOMER
I appreciate the outcome of my problem.
10/28/2025
Leland H. VERIFIED CUSTOMER
When I received the call saying my vehicle was ready I went inside to speak with Angela. She was the person who called me. Well when I give her my name she starts asking the lady Andrea if I was hers. Angela kept saying she didn’t know who I was. Finally Angela decided to look at the papers in front of her and seen that she really did call me. It was more chaos than necessary and treating me like I was clueless as to who called me.
Angela never took the time to check me in. She had the little guy give me a piece of paper to write my name and number. It was a horrible experience today.
The plus side is that it only took about 2 hrs to have my oil changed!
10/28/2025
Philip H. VERIFIED CUSTOMER
Michael Guillory was courteous, helpful, and prompt with his service as usual. He is a great asset to Lake Charles Toyota.
10/28/2025
Joon-Young H. VERIFIED CUSTOMER
Thank you!
10/28/2025
John S. VERIFIED CUSTOMER
Mr Leger is always courteous, very efficient & confident in his position. I always feel confident when he is involved in the service of my vehicle.
10/28/2025
Elizabeth B. VERIFIED CUSTOMER
He’s the best!!
10/27/2025
DIAMOND PETROLEUM. VERIFIED CUSTOMER
Andrea was great! She had great energy and vibes, I had an issue with the techs. The techs didn’t mount my spare tire back where it belongs after repairing and fixing my flat tire. They just threw it in the trunk and got dirt on my seats. That was a douche move
10/27/2025
Zetta G. VERIFIED CUSTOMER
Very satisfied with the service, very professional and polite.
10/26/2025
David S. VERIFIED CUSTOMER
This service is exactly what I wanted. I provided my number for text updates. I got text updates with my report asking what repairs and maintenance I wanted to approve, then another one when everything was done. I only saw Gavan at check in and check out - just the way I like it! Thanks!!
10/26/2025
Alton M. VERIFIED CUSTOMER
Annie was very professional and helpful. Very fast service.
10/25/2025
Deborah D. VERIFIED CUSTOMER
Excellent service advisor , always friendly and accommodating to help get my car in for service whenever I need it .
10/25/2025
Shirley S. VERIFIED CUSTOMER
Really appreciated the courtesy and commitment to help and go a step further to solve and fix my vehicle . Thank you Lake Charles Toyota and Micheal Guillory for a wonderful experience
10/25/2025
Joy P. VERIFIED CUSTOMER
Thank you for your timely service. Very much appreciated.
10/25/2025
Cindy S. VERIFIED CUSTOMER
Easy to get in. You are kept aware of what’s going and get permission to do necessary repairs or updates before preceding. Always a pleasant experience.