The customer service provided by Mr. Chandler was excellent.
4/9/2026
David M. VERIFIED CUSTOMER
As usual, absolutely flawless service. With the customer top of mind.
Lon and his department are a joy to work with.
4/8/2026
Eduardo S. VERIFIED CUSTOMER
He was great!!
4/8/2026
Nancy O. VERIFIED CUSTOMER
Eric Chandler was so polite and helpful. We were in and out at record speed! Coffee was delicious and even though you are under construction there is a lot to be said for the cozy atmosphere...
Thank you for a job well done!
4/8/2026
Kevin K. VERIFIED CUSTOMER
I appreciate the effort of your management team to understand my frustration of trying to receive a written quote before the final work was approved. I don’t like surprises.
Because I am leaving tomorrow morning and the work couldn’t be scheduled until tomorrow, I deferred most of the work to when I return in October. I have had nothing but great experiences in the past and will try to schedule the remainder of work in October.
4/7/2026
Bruce W. VERIFIED CUSTOMER
Happy to.
4/7/2026
Janay H. VERIFIED CUSTOMER
I always have an outstanding experience at Vatland Honda, and a huge part of that is thanks to John and Lars! From the moment I arrive, he makes the check-in process smooth, efficient, and stress-free. He’s professional, friendly, and truly takes the time to make sure I understand everything about my service.
John goes above and beyond to ensure my car is in great hands with the Honda technician Lars, and his communication throughout the process is exceptional. It’s rare to find someone who genuinely cares about customer experience the way they do.
4/5/2026
Bill G. VERIFIED CUSTOMER
Bait and switch on billing
4/4/2026
James B. VERIFIED CUSTOMER
I've been driving the car for 50 years and I've never felt so uncomfortable at a car dealership before with all the upselling. I know I need some things in the future but I told my representative that I only needed an oil change today that's all I have money for and it seemed like he was trying to sell me so many things very uncomfortable I will not go back
4/4/2026
Victorine F. VERIFIED CUSTOMER
Ok
4/4/2026
Calvin C. VERIFIED CUSTOMER
I was told I still have a service package when booking the appointment. But then got a call this morning that I would have to pay for the service. Nobody is on the same page. Always seems like our car is the first car ever serviced at Vatland. Never a good experience.
4/3/2026
Ronald G. VERIFIED CUSTOMER
Service provided by the dealership was excellent amd Eric Chandler was superb. I will absolutely be back for both of my Hondas.
4/3/2026
Zachary Z. VERIFIED CUSTOMER
You all are awesome! Thank you for taking care of my mom’s vehicle and providing great service. Will be returning for maintenance in the future, not always easy to deal with people long distance, you all made it seamless and trouble free. Thank you
4/2/2026
Peggy P. VERIFIED CUSTOMER
The service was quick and easy.
4/2/2026
Tim P. VERIFIED CUSTOMER
Mr. Chandler was very nice, well prepared and communicated the different steps. Gave me confidence in the process and got me on my way in good time
4/1/2026
Janet K. VERIFIED CUSTOMER
Mike was not only courteous. He was a pleasure to deal with. He is well suited for working with the public. Also he explained everything about the billing which was refreshing. I’m sure he’ll go far in honda. First impressions count and he gets a 10 Janet K
4/1/2026
Caple M. VERIFIED CUSTOMER
Was pretty good thank you John
4/1/2026
Elizabeth S. VERIFIED CUSTOMER
I brought my car in for an oil change and tire rotation at 8:35 and it was ready for pickup at almost noon.