Appreciated John Ackerman's knowledge, guidance, realistic expectations of service, cost, and timing, and follow through.
2/2/2023
Jeff W. VERIFIED CUSTOMER
Happy!
2/2/2023
Lorraine D. VERIFIED CUSTOMER
Although I was satisfied with the service. . there was a glitch with the pay machine We wanted to pay with our debit card and it wouldn’t take it. So we had to pay with our credit card incurring an extra charge. A little disappointed about that. The machine should accro every debit card. Just saying.
2/2/2023
Laura J. VERIFIED CUSTOMER
Exceptional service as always
2/2/2023
Priscilla And. VERIFIED CUSTOMER
Thank You
2/2/2023
Sherold D. VERIFIED CUSTOMER
Toby has once again provided us with excellent service.
2/2/2023
Doreen G. VERIFIED CUSTOMER
Jarrod was very professional and very helpful with the service we had done on our car.
2/2/2023
John T. VERIFIED CUSTOMER
Thank you for the great service!
2/2/2023
Joel C. VERIFIED CUSTOMER
Great service and I feel like they care about me,
2/2/2023
Michael W. VERIFIED CUSTOMER
Toby researched and found that the $800 repair was covered under the Power Trane warranty! Thank you Toby for your extra effort!
2/1/2023
Patricia C. VERIFIED CUSTOMER
Jerrod is amazing! So helpful and caring. He is greatly appreciated.
2/1/2023
Michael C. VERIFIED CUSTOMER
I made an appointment for 9:45 service. I was there on time and was told that it would be a 90 minute wait for an oil change. What is the sense of making an appointment if you need to wait your turn? I asked if I could be driven home and then back? I was told no because its only an oil change. I was then told the cost of the oil change was $82 and if I used a credit card I would be charged an additional 3%. I decided to leave and take my business elsewhere. Then I receive an email asking me if I was completely satisfied???
2/1/2023
Linda O. VERIFIED CUSTOMER
Thanks John! Appreciated your clear answers to my questions. Good job!
2/1/2023
Rhonda S. VERIFIED CUSTOMER
Jarrod is the best
2/1/2023
Drew K. VERIFIED CUSTOMER
Happy
2/1/2023
David L. VERIFIED CUSTOMER
John kept me informed from start to end. Very professional. Easy to talk to.