Toby researched and found that the $800 repair was covered under the Power Trane warranty! Thank you Toby for your extra effort!
2/1/2023
Patricia C. VERIFIED CUSTOMER
Jerrod is amazing! So helpful and caring. He is greatly appreciated.
2/1/2023
Michael C. VERIFIED CUSTOMER
I made an appointment for 9:45 service. I was there on time and was told that it would be a 90 minute wait for an oil change. What is the sense of making an appointment if you need to wait your turn? I asked if I could be driven home and then back? I was told no because its only an oil change. I was then told the cost of the oil change was $82 and if I used a credit card I would be charged an additional 3%. I decided to leave and take my business elsewhere. Then I receive an email asking me if I was completely satisfied???
2/1/2023
Linda O. VERIFIED CUSTOMER
Thanks John! Appreciated your clear answers to my questions. Good job!
2/1/2023
Rhonda S. VERIFIED CUSTOMER
Jarrod is the best
2/1/2023
Drew K. VERIFIED CUSTOMER
Happy
2/1/2023
David L. VERIFIED CUSTOMER
John kept me informed from start to end. Very professional. Easy to talk to.