Mike was a gentleman and answered my questions. I thought he did very well.
6/18/2026
Debra P. VERIFIED CUSTOMER
Was very pleased with John Stearns. He was very professional ~ very helpful and I appreciate his kindness . On 1~10 I would give him a 10. Everyone at Vatland Service was great.
6/18/2026
Kathleen M. VERIFIED CUSTOMER
Chandler was very efficient and provided us with great customer service and kept us informed throughout the process of the service on our vehicle.
6/17/2026
Rozhann M. VERIFIED CUSTOMER
I informed the rep of the issue when I called the first time to schedule the appt. When I arrived this morning, I was informed that I needed a multipoint inspection then the customer form was printed as if I requested it. I'm out $150 and still can't drive at night. That money could've been applied to the balance of an actual repair. To expect $675 to replace bulb and socket is ridiculous and unconscionable, especially with the total cost of parts being only $170. The missing connector and bulb is just as ridiculous as those things are wired, so where could it have disappeared to? Very disappointed with my experience at Vatland. There has to be a better way of dealing with customers.
NB: I'm not sure if my initial response was submitted, sorry for the double response if it was submitted twice, I received an error trying to submit the first time.
6/15/2026
Mark S. VERIFIED CUSTOMER
Excellent Service!
6/15/2026
Nicholas A. VERIFIED CUSTOMER
I've had John as my advisor for years and he's always done a great job. A pleasure to work with.
6/15/2026
Barbara M. VERIFIED CUSTOMER
He is a great asset to your company. Very professional. Thank you.
6/13/2026
Carole D. VERIFIED CUSTOMER
Well done
6/13/2026
Lindsay E. VERIFIED CUSTOMER
Mike was extremely helpful and great with communication, i will definitely be back
6/12/2026
Todrick H. VERIFIED CUSTOMER
Mr. Chandler is very efficient and detailed oriented and gose the extra mile to meet the needs of the clients.
6/11/2026
Kurt B. VERIFIED CUSTOMER
Appreciated John’s follow-through on our service. All the items that needed attention were handled well. We needed an “extra check” as we will be taking the vehicle on a long road trip later this month. John made a note of this request for the service staff.
6/11/2026
Michelle B. VERIFIED CUSTOMER
Mike was very friendly and eager to help! Jarrod is also very friendly and eager to help! very professional
6/9/2026
Terry F. VERIFIED CUSTOMER
Thx
6/8/2026
Ivan S. VERIFIED CUSTOMER
Fantastic customer service as usual
6/8/2026
Carly P. VERIFIED CUSTOMER
Mike was professional and easygoing. I would definitely opt for his services again.
6/7/2026
Mary N. VERIFIED CUSTOMER
I’m much more than satisfied. I’ve avoided Vatland Honda for years, to the consternation of my friends. Now I know why they didn’t understand my feelings. Those feelings were wrong and I’m grateful I finally learned that. The entire process was pure joy. Steve treated me with courtesy, efficiency, professionalism, and friendship. In fact, everyone I met was the same. Thank all of you.
6/6/2026
Steve R. VERIFIED CUSTOMER
Rhett was very professional. Explained everything to me thoroughly. The service I get at Vatland Honda is always exceptional.
6/5/2026
Christa F. VERIFIED CUSTOMER
Excellent customer care and service from everyone. Good job.
6/5/2026
Diane F. VERIFIED CUSTOMER
Eric has always been a pleasure to work with concerning my vehicle. I am very happy with the front headlights being cleaned. Eric was right they do look brand new!