Joseph deserves a raise.. He was professional and personal. He sparked joy in my soul. Rental car was zippy like me. Lol ty NO PRIUS he said, oops I almost gave you a prius..roflmaocgu..I told him it would ruin my VIBE.. I live Fugate Ford in Enumclaw for refering me. Because your staff ROCKS.. I LOVE MY PUDDLE JUMPER FOUR RUNNER. Keep sparking Joy in souls! Thank you for different class service.
10/9/2024
Nicholas H. VERIFIED CUSTOMER
Izabella was great. She was very nice, very informative, and great to work with.
10/9/2024
Gabrielle W. VERIFIED CUSTOMER
The quote I was given was Les than the amount at the time of appointment, for brake (front) replaced, and I added realignment which was also more expensive than expected
10/9/2024
Kenneth H. VERIFIED CUSTOMER
Service person Elizabeth was courteous and helpful. She got my car serviced in and out in record time. Thanks for her efficient service. Give her my thanks. Ken
10/8/2024
Lisa M. VERIFIED CUSTOMER
The estimated time was 2hrs off from the time that was quoted. Joseph did take care of me by taking off my oil change for the inconvenience and apologized. I had 4 new tires put on plus oil change. Thank you
10/8/2024
Eugene G. VERIFIED CUSTOMER
I have had all my service done on time on my 2018 Toyota 4Runner TRD Off Road with oil changes every 5,000 miles and it shows, by running like a new car at 140,000 miles.
Good Job Toyota Team! ????????
10/8/2024
Carmin H. VERIFIED CUSTOMER
Thank you for being polite and explaining to the customer the services you provided.
10/8/2024
Randall H. VERIFIED CUSTOMER
I made an appointment several months ago for this oil change and it took almost 3 hours. That’s ridiculous.
10/8/2024
Martha Y. VERIFIED CUSTOMER
Elizabeth was very very good at maintaining professionalism as two other Toyota employees were in a heated exchange. Her coolness is appreciable as the level of intensity from one of those employees was not professional. There were other customers that noticed it also.
Thank You for greeting me, explaining the service and history as well as future services. You are by far great at customer service skills. I appreciate you Elizabeth.
10/6/2024
Ronald R. VERIFIED CUSTOMER
Courteous & professional.
10/6/2024
Luis N. VERIFIED CUSTOMER
Nice service thanks
10/6/2024
Samual M. VERIFIED CUSTOMER
Glove box was not put back together correctly so it would not close. Had to seek out more service to fix.
10/6/2024
Chad C. VERIFIED CUSTOMER
There seemed to be 20 people waiting for their cars. To wait for an oil change is hours even with an appointment.
10/6/2024
Debra M. VERIFIED CUSTOMER
Andrea was professional and a pleasure to work with.
10/6/2024
Amy J. VERIFIED CUSTOMER
Everyone was super awesome! I want to also say thank you and give kudos to the man in the parts department. I didn’t catch his name but he was super awesome and helped me so I was able to get my wipers replaced without having to bring my Rav back.
10/6/2024
David T. VERIFIED CUSTOMER
The customer service lady was the absolute nicest woman. She was exceptionally helpful and so kind, she exceeded our expectations by 1000%. I hope that you guys continue to hire people who meet this same standard of professionalism mixed with kindness.
10/6/2024
Pamala M. VERIFIED CUSTOMER
Bret was very professional and helpful.I was in and out in a timely manner for the first time.