Izabella is always a pleasure to work with. She has a positive attitude and is knowledgeable, or she takes me to someone who has greater expertise on a particular question that I may have. They have a good team there.
12/5/2024
Shadrach S. VERIFIED CUSTOMER
Continued got home with lights flashing. We don’t know why they are flashing what the purpose is etc. a technician should have been available to show us the product that we purchased very poor service.
12/5/2024
Christie L. VERIFIED CUSTOMER
Andrea was kind, calm and professional. She was mellow and informative.
12/5/2024
Kab B. VERIFIED CUSTOMER
Puyallup Toyota service since 37yrs Thank you. We buy first Toyota van July 1987. 2 times Camry, Rab 4, Toyota Tacoma Truck, Highland. Thanks for good service.
12/5/2024
Christina C. VERIFIED CUSTOMER
I brought my car in when I had it serviced and reported a low tire pressure warning. They didn’t find the tire leak but when they rotated the tires the same tire showed low tire pressure and I brought the car in again and they still couldn’t diagnose the problem and the only resolution provided was to wait a few days and bring it in a third time
12/5/2024
Danalynn V. VERIFIED CUSTOMER
Jessica was very friendly and helpful. My service was completed in half the time that was originally estimated.We ha e had some very disappointing results trying to get our second key fob. Today was a much better experience. We've been Toyota of Puyallup customers for over 30 years.
12/5/2024
Lorne K. VERIFIED CUSTOMER
Great service, like I remember. It had been a few years since I had my 4Runner serviced @ toyof Puyallup. I look forward to having more work done and maintain service, to keep me safe on the road. There is still more life in my 20+ yr old truck.
Thank You!
Happy Holidays!
12/5/2024
Edward D. VERIFIED CUSTOMER
Nic and Izabel did great
12/5/2024
Marlene A. VERIFIED CUSTOMER
Good and timely service. Happy with results. However I think Enterprise kind of ripped me off by forcing me to purchase more gas than I used.
12/5/2024
Lori H. VERIFIED CUSTOMER
Did more than I expected and way faster than I expected, too!
12/5/2024
Steve R. VERIFIED CUSTOMER
Toyota of Puyallup never disappoints. Always a great experience. The service department is very friendly and professional.
12/5/2024
Barbara O. VERIFIED CUSTOMER
I was sad to hear you no longer vacuume or wash the cars after a service. I was told when I bought the car there that I would have a wash at any time for the life of my car. I do appreciate the-coupon for the bear car wash in its place. Everyone was very friendly and the service was helpful. Thank you.
12/4/2024
Anna K. VERIFIED CUSTOMER
Thanks for the loaner car
12/4/2024
Nina H. VERIFIED CUSTOMER
Service was done in very timely manner????
12/4/2024
Brad B. VERIFIED CUSTOMER
I have had Kennedy help me before and am always satisfied with her service. She is very knowledgeable but more important, she is kind and never pushy or rushed. I wish I could always have her help me. Give her a raise. Heeeeeee
12/4/2024
Fred L. VERIFIED CUSTOMER
Great bunch of people
12/4/2024
James K. VERIFIED CUSTOMER
Service was very courteous and helpful but when I got my quote for the water pump change I told them I had just replaced the belt a month ago. I did not ask for a belt but it was included in the quote. Spending $71 on something I had just changed is frustrating, especially when money is tight and $2200 is a lot of money. Also when I got the car home I checked the antifreeze reservoir and it was completely empty. It probably sucked it all up once it warmed up on the way home so it wasn’t warmed up enough in the shop or I should have been sent home with some antifreeze in case it needed topping off. When I dropped off the car, I even donated a full new bottle of antifreeze for the repair since I had it with me as my car had been leaking antifreeze. I had to go to the store to buy a $22 bottle of antifreeze just now this evening and fill it up. Not really something I wanted to do after spending $2200 for repairs.
12/4/2024
Mary G. VERIFIED CUSTOMER
Kennedy did a great job. She was thorough in explaining what was being done during my appointment, and answered all of my questions.