Your record keeping socks! Your service writer was trying to make me get an oil change, but you last changed the oil in March 2023. You keep mixing the records between our 2 2013 Prius V's.
I find this a nucennce.
11/3/2023
Ellie B. VERIFIED CUSTOMER
Very personable.
11/3/2023
Kenneth S. VERIFIED CUSTOMER
Your people are always friendly and helpful. Tina who answered my call and made it possible for me to get both an alignment and oil change this week. She took the time to work with me and understood that I wanted to get my service needs done local.
11/3/2023
Thad P. VERIFIED CUSTOMER
Jimmy is the only reason I return to Toyota of Puyallup. I don’t trust dealers, but he has earned our loyalty. Honest and frank conversations regarding pricing, time to repair and his experienced opinion are the reasons why.
11/3/2023
Kenneth A. VERIFIED CUSTOMER
Yes completely satisfied.
11/3/2023
Thomas C. VERIFIED CUSTOMER
Nic was great, good follow through right up to when he got off. Then around 5:45pm I had to go find someone that knew something about when my van would be done. Which, coincidentally, it was and would be brought around in just a few minutes. So everything was good but I felt like I was forgotten right at the end. No complaints, I get it, it’s just how this went since you’re asking. I love my experience there and recommend you to everyone in my sphere.
11/3/2023
Evan D. VERIFIED CUSTOMER
Really appreciate the car wash.
11/3/2023
Jessamy H. VERIFIED CUSTOMER
I had good and fast service.
11/3/2023
Gerald H. VERIFIED CUSTOMER
Thank you Logan! Great service all around! You guys are the best!
11/3/2023
Suzanne S. VERIFIED CUSTOMER
Jessica was very kind and helpful. My service took less time than expected and all is well. I really appreciate finding a trusted place to care for my vehicle.
11/3/2023
Chandler R. VERIFIED CUSTOMER
Friendly and efficient service.
11/3/2023
Melissa C. VERIFIED CUSTOMER
Scratches all over my back bumper on a brand new SUV 2023 from them putting a tow hitch on my my SUV. I have pictures
11/3/2023
Shirley M. VERIFIED CUSTOMER
I was told the car would be washed, it wasn’t. I was told I would be texted so I could arrive at 4 to get my car, I was not texted. I texted him to see if it was ready and didn’t get a text until after I had picked it up. I called shortly before 4 and the phone rang over 4 minutes before someone finally answered. This was not a very good first impression.
11/2/2023
Susan W. VERIFIED CUSTOMER
Jessica provided outstanding customer service, ???? friendly, professional
11/2/2023
Barbara B. VERIFIED CUSTOMER
Always great service
!
11/1/2023
Barbara K. VERIFIED CUSTOMER
The cost of the oil change was more than before and more than my son was charged at another Toyota deliver. Please don’t call to explain.
11/1/2023
Steve F. VERIFIED CUSTOMER
Fastest oil service ever !
11/1/2023
Joy P. VERIFIED CUSTOMER
She was very nice and friendly with beautiful smiles that made you felt welcomed. She also offered me a car wash which I never got ones when I went there during summer time.
11/1/2023
Michael J. VERIFIED CUSTOMER
Your mechanics damaged my hood latch during an oil change had me come back 3 seperate times and the made me pay for the repair