Nicolas was great. The only issue I have with Toyota is buying a $40K car with tech equipment I'm unable to use.
1/6/2024
John W. VERIFIED CUSTOMER
Very friendly and saved me some money. Thanks
1/6/2024
Richard M. VERIFIED CUSTOMER
I love Toyota of Puyallup. Service was good, great service representative. Have been using Toyota of Puyallup for more than 40 years, always love the job well done
1/6/2024
Warren H. VERIFIED CUSTOMER
I'll be glad to respond. Toyota of Puyallup custermer service is outstanding.
1/6/2024
Brandi W. VERIFIED CUSTOMER
Nic was friendly. I didn’t expect two have an hour and a half wait to get a key cut. I did inform them when I made the appt that I needed a second key fob.. turns out they’re on back order. I guess I’ll call at a later time. I need an additional fob. Doesn’t make sense to have extra keys that don’t unlock the doors or the glove box. They also asked if I wanted a free “general inspection”. I said yes but not sure if they did that.
It was my first time in a dealership and they were packed! I heard several employees and customers say that was unusual. Everyone seemed happy though.
1/6/2024
Eric B. VERIFIED CUSTOMER
Stacy Ivchenko provided superior customer service today!????
1/5/2024
Wendy F. VERIFIED CUSTOMER
Thank you very much for looking at our 4runner again without an additional charge when we brought it in with a problem that wasn't resolved or diagnosed correctly the first time.
1/5/2024
Amy H. VERIFIED CUSTOMER
If I had known only the areas Chip Protect was to be applied would be cleaned, I would have washed entire truck myself before bringing it in.
1/5/2024
Sally P. VERIFIED CUSTOMER
We have always been pleased with both service and sales. Your staff is great.
1/5/2024
Matthew S. VERIFIED CUSTOMER
We scheduled this oil change appointment knowing that we had a free oil change. No one notified us that they no longer honor free oil changes, and on top of having to PAY for a free oil change, there was a large price increase. We are super disappointed with the lack of transparency, communication and customer service.
1/5/2024
Kyle B. VERIFIED CUSTOMER
Thanks for providing great service
1/5/2024
W L. VERIFIED CUSTOMER
Nick understood my frustration with the problem with my Camry and did what he could to rectify the problem.
1/5/2024
Joseph C. VERIFIED CUSTOMER
Very good experience. Polite ,courteous and did a great complimentary inspection! You need more cookies or donuts ????! A+ service.
1/4/2024
Roby L. VERIFIED CUSTOMER
Logan McDonald has been a consistent professional on my multiple contacts with him. I appreciate him remembering my name and acknowledging the amount of time my multiple recall appointments have drained from me. Happy New Year
1/4/2024
Jack O. VERIFIED CUSTOMER
Quick easy professional. Par for the course.
1/4/2024
Terry M. VERIFIED CUSTOMER
Thanks
1/4/2024
Davinder S. VERIFIED CUSTOMER
Not satisfied
1/4/2024
Craig M. VERIFIED CUSTOMER
Jimmy consistently handles my needs with professionalism and courtesy. Great service from a great employee!
1/4/2024
Karen B. VERIFIED CUSTOMER
Always happy with your service dept.
1/4/2024
Cort G. VERIFIED CUSTOMER
I don't understand why parts have to ordered for an active recall. It is very difficult to have to come in twice. All other service provided was great.