Logan did an excellent job throughout the entire process….
thank you…
1/11/2024
John H. VERIFIED CUSTOMER
All was fine as it always is at Toyota of Puyallup. I was a bit surprised that the vehicle was vacuumed like it has been in the past. Not a big deal just an observation. I always have great service at your dealership and that is why I always come back even though there is a dealership much closer to my home. Jess and her helper were very courteous and professional.
1/11/2024
Joshua S. VERIFIED CUSTOMER
Concise service
1/10/2024
John H. VERIFIED CUSTOMER
Chance was very polite and helpful.
1/10/2024
Rich T. VERIFIED CUSTOMER
I was very satisfied. No oversell but addressed some needs on an older vehicle.
1/10/2024
Dustin L. VERIFIED CUSTOMER
Chance unfortunately not only had his information wrong but did not respond to the text message that I was offered as updates on my service.
1/10/2024
Michel C. VERIFIED CUSTOMER
He was polite and helped me with my Toyota. Thank you so much
1/10/2024
Jamie B. VERIFIED CUSTOMER
always a pleasure to work with!
1/10/2024
Niraj S. VERIFIED CUSTOMER
Liz, is really good. I enjoyed being served my her. She is very professional and takes pleasure in her work. She deserves commendation and a tip.
1/9/2024
Andrew B. VERIFIED CUSTOMER
My tire light is still on, not sure why but I thought that would've been taken care of with regular maintenance.
1/9/2024
Derek S. VERIFIED CUSTOMER
I'm very satisfied with the service from Jerry nix and the finance manager.
1/9/2024
Justin D. VERIFIED CUSTOMER
She was very helpful and knowledgeable. She also helped me reset my window buttons which was EXTREMELY helpful. Great customer service
1/9/2024
Aaron N. VERIFIED CUSTOMER
Rebecca is awesome and super friendly and she answered all my questions about the TRD lift kit!
Al is a super cool guy with many stories to tell!
1/8/2024
Renae H. VERIFIED CUSTOMER
Becca did an awful job. Had to engage the rest of the team in order to get a satisfactory solution. She tried to feed us nonsense to get us off the phone and to accept that she simply didn’t listen when we checked in and didn’t care when she ignored what we asked her to do.
All we wanted was for her to call us when they figured out what was wrong with our car before they did the other work.
Oh, and not lie to us when she failed to do the simple thing we asked her to.
Thanks to Anastasia and Rick for making things right.
1/7/2024
Michael A. VERIFIED CUSTOMER
Why 36.5 pounds pressure in my tires? My door sticker says 30.
1/7/2024
Donald S. VERIFIED CUSTOMER
Good people on staff at TOP.
1/7/2024
Henry T. VERIFIED CUSTOMER
Service was good
1/7/2024
Jacob D. VERIFIED CUSTOMER
Great service offered a quote for tires upon request
1/7/2024
Daniel T. VERIFIED CUSTOMER
Took a very long time. Just to get my paperwork for checkout, it took me over 30 minutes. My appointment was at 4:30, I was told that there was a 45-60 min wait time. I didn’t leave until after 6:15pm.
1/7/2024
Julie S. VERIFIED CUSTOMER
The issue of my back sensor not working was because of a low battery charge issue. You guys replaced my batte a few months ago and I would think you would check all the systems were back up & running instead of me having to pay another $165 to find out what the issue was. I really feel you should not have charged me additional money for something you should have made sure was in working order when you gave my vehicle back to me after replacing the battery. Very disappointing.