Great car: we love out Toyota Camry and getting it serviced at Toyota in Puyallup where we bought it in 2019????????
1/12/2024
Sheldon I. VERIFIED CUSTOMER
Hate that you discontinued the oil change punch card program cause your maintenance packages are total ****
1/12/2024
Hans T. VERIFIED CUSTOMER
Rebecca was excellent to work with. In addition to my oil change there ended up being a couple more issues that needed repair. If it wasn’t for your team I most likely would’ve been stranded at some point so thank you all
Hans T
1/12/2024
Phillip Q. VERIFIED CUSTOMER
Excellent Service
1/12/2024
Allison B. VERIFIED CUSTOMER
Jimmy is fantastic
1/12/2024
John A. VERIFIED CUSTOMER
Love Puyallup Toyota
1/12/2024
Yury L. VERIFIED CUSTOMER
Great service
1/12/2024
Jonathan K. VERIFIED CUSTOMER
My car was there for 7 hours and we received no update. I had to call Chance, the supervisor to get an update. Very disappointed with the experience.
1/11/2024
Sharree H. VERIFIED CUSTOMER
Kennedy helped me today. She was great attentive, answered all my questions. She took the time to come out to my car and go over some of the features I wasn’t sure about. Very patient!! She never made me feel rushed. Exceptional customer service. The car wash was just icing on the cake!!
Thank you Kennedy and everyone at Puyallup Toyota
1/11/2024
Thea D. VERIFIED CUSTOMER
When I picked up my car after having the 30,000 mile service completed, I found an interior air filter sitting on the passenger seat. On it, was a post it note stating the glove box was locked so couldn’t replace filter. Im guessing the tech was unaware that the key is in the fob. So I changed it out myself in your parking lot.
1/11/2024
Jospeh S. VERIFIED CUSTOMER
Thank You!
1/11/2024
Janlee R. VERIFIED CUSTOMER
Will do. Rebecca was good to work with and was very apologetic for the long wait.
1/11/2024
Tyler S. VERIFIED CUSTOMER
The service technician was very nice and they were done before they thought they would be.
1/11/2024
Marvin H. VERIFIED CUSTOMER
James was very professional and helpful!
1/11/2024
Janet S. VERIFIED CUSTOMER
Nic Galletti is an excellent service advisor. We trust and appreciate him very much with our 3 vehicles.
1/11/2024
Manuel G. VERIFIED CUSTOMER
Jessica has been my service advisor for both my wife’s RAV4 and my Corolla; I always forget my appointments but you guys managed to squeeze me in, even though your shop is clearly busy. Keep up the good work guys, and thank you Jessica!
1/11/2024
Sunshine P. VERIFIED CUSTOMER
Everyone at Toyota of Puyallup is the best! My car was done when promised, too!
1/11/2024
Jessica R. VERIFIED CUSTOMER
Puyallup kept having issues finding our prepaid maintenance package, so we contacted the original dealership, got a copy of our contract and brought it in. But were told it wouldn’t be accepted. This was after waiting for over a month to get an appointment & having to call vs being able to book online. We had to do everything on our own and ended up taking the vehicle back to Tacoma where they not only were able to service us the next day, but were able to help us get all the maintenance contract info linked into our VIN & kept us updated every step of the way. We live closer to Puyallup and preferred to take our vehicle there, but it’s easier to schedule appointments, get in quicker, and receive a higher level of customer support. No need to follow up or contact. We will continue to service our vehicle with Tacoma.
1/11/2024
Jason S. VERIFIED CUSTOMER
Jessica was absolutely amazing and extremely friendly! She is an asset to your dealership and she made me feel totally chill. Her positive attitude and shiny demeanor sets the bar very high!!
1/11/2024
Richard E. VERIFIED CUSTOMER
Your prices are getting way too expensive. I’ve been coming there for years and am seriously considering looking for somewhere else to go.