Still waiting on a smog report, damaged parts on vehicle not noted on sale, not impressed
1/1/2026
Carmon S. VERIFIED CUSTOMER
Tino listened to my concerns and helped to expedite the process and I am thankful for that
12/31/2025
Susan B. VERIFIED CUSTOMER
The service experience I will be commenting on will be from when I took ownership of the car and drove home that night up to my car not starting this morning amd all the mishaps in between. I'm very disappointed :(
12/31/2025
Jack W. VERIFIED CUSTOMER
George is actually the best human being I’ve ever dealt with in the vehicle industry. Super helpful but most importantly honest. Thanks George, you da man ????
12/31/2025
Sanisha T. VERIFIED CUSTOMER
Helen is great. She always checks with me before doing work. Crown Lexus employees are friendly and nice.
12/31/2025
Maya Christine. VERIFIED CUSTOMER
I had an exceptional service experience with Alfred Nungaray at Lexus. From start to finish, Alfred was professional, attentive, and incredibly knowledgeable. He took the time to clearly explain everything, made sure all my questions were answered, and ensured the entire process was smooth and stress-free. His customer service truly went above and beyond and made me feel valued and confident in the care of my vehicle. This level of service is exactly why Lexus stands out, and Alfred is a true asset to the team.
-Maya Cordova
12/31/2025
Kristina V. VERIFIED CUSTOMER
Christian Santos provided me with good customer service. It is my first time at a Lexus dealership but I will be coming back and asking for him. Thanks Christian for keeping me updated throughout the time my vehicle was being serviced. I appreciate the texting as well for updates and letting me know my car was done. Satisfied that you guys honored the price of my service that was given to me when I booked the appointment. Thanks Crown Lexus.
12/31/2025
Aaron A. VERIFIED CUSTOMER
Jerry is excellent!
12/31/2025
Lulubel D. VERIFIED CUSTOMER
Quick appt and service
12/31/2025
David B. VERIFIED CUSTOMER
Place was great look forward to going back thanks Mr Robert from Mr dave
12/31/2025
Larry M. VERIFIED CUSTOMER
Awesome service
12/31/2025
Esther B. VERIFIED CUSTOMER
Thank you!
12/31/2025
Sharon B. VERIFIED CUSTOMER
Very nice and very professional
12/31/2025
Sahat J. VERIFIED CUSTOMER
Service is good.
12/31/2025
Paulina U. VERIFIED CUSTOMER
Very happy and satisfied
12/31/2025
Diana C. VERIFIED CUSTOMER
Gerardo went above and beyond our expectations. Very communicative and professional!
12/31/2025
Henry O. VERIFIED CUSTOMER
Excellent service. Faustino Ruiz is the best.
12/30/2025
Wang L. VERIFIED CUSTOMER
Helen has provided me with the excellent services. ????
12/30/2025
Weiqiang S. VERIFIED CUSTOMER
good service
12/30/2025
Harydel P. VERIFIED CUSTOMER
Gerardo was very helpful and welcoming. He made sure I got taken very good care of even if I came way too early for my appointment.