I wanted to give you Alfred a shout out for exceptional customer service! His prompt response to my inquiry and willingness to help really stood out. He went above and beyond to ensure my issue was resolved, and I appreciate his patience and empathy throughout the process. Thank you for making me feel valued as a customer!"
11/9/2025
Larry D. VERIFIED CUSTOMER
Mark js verybprofessional and nice. He provided excellent service as advsior. 10 out of 10
11/9/2025
Darrin H. VERIFIED CUSTOMER
Chris is a great service rep for Lexus.
11/9/2025
Selim D. VERIFIED CUSTOMER
Michael did a great and timely job getting my car serviced
11/9/2025
Manuel V. VERIFIED CUSTOMER
See you on my next service, Thank you…
11/9/2025
Jamila W. VERIFIED CUSTOMER
Gerardo was very pleasant and helped me get a loaner while my car was being serviced.
11/9/2025
Cesar H. VERIFIED CUSTOMER
Service advisor was helpful and great to work with.
11/9/2025
Rosario G. VERIFIED CUSTOMER
Chris is the best great customer service
11/9/2025
Adriana M. VERIFIED CUSTOMER
I am very satisfied with the professionalism of Tony H. His is knowledgeable, patient with my questions.
That’s why I drive from Azusa to Ontario to service my Lexus. I return because of Tony.
Adriana M
11/9/2025
Sandra P. VERIFIED CUSTOMER
N/A
11/9/2025
Darlene H. VERIFIED CUSTOMER
Great advisor
11/9/2025
Duy H. VERIFIED CUSTOMER
Great experience and service!
11/9/2025
Tony M. VERIFIED CUSTOMER
I made appointment for service but did not get the loaner I was promised when making appointment. BUT Alfred was very ptofessional and courteous.
11/9/2025
Michael K. VERIFIED CUSTOMER
I had an excellent experience with Tony Hang at Crown Lexus. His professionalism, extensive job knowledge, and genuine customer care made the entire service process smooth and enjoyable. Tony truly goes above and beyond to ensure complete satisfaction — a great representative of what top-tier service should be.
11/9/2025
Alan R. VERIFIED CUSTOMER
Thank you to Alfred, he made sure my vehicle was taken care of. As always, exemplary customer service from the whole team. Thank you guys.
11/8/2025
Nisha C. VERIFIED CUSTOMER
Robert was extremely patience with me. He clearly explained what services were needed and what was priority. I will definitely be using him in the future.
11/8/2025
Kwok Man. VERIFIED CUSTOMER
Very efficient services
11/8/2025
Marlena W. VERIFIED CUSTOMER
My service consultant was George Gonzalez
He provided exceptional service and I was well pleased.