Christian Santos is always a pleasure to have as a service advice. This is my second time with him but he has been great and always helps me out. Great communication and always lets me know when my vehicle is ready.
2/22/2026
Sung Joon. VERIFIED CUSTOMER
Great service.
2/22/2026
John B. VERIFIED CUSTOMER
I value the relationship I have with my service advisor (Helen Kassel) I can always count on her to deliver exceptional care. Thank you, Crown Lexus...215000 miles and she runs like a watch.
2/22/2026
Adilene M. VERIFIED CUSTOMER
Service was great! Very fast and attentive
2/22/2026
Regina O. VERIFIED CUSTOMER
From start to finish, Mark was professional, attentive, and made the entire experience smooth and stress-free. Mark went above and beyond to make sure all my questions were answered and that I felt confident every step of the way. Exceptional service like this does not go unnoticed. Thank you for making the process seamless and enjoyable!
2/22/2026
Randall M. VERIFIED CUSTOMER
Awesome service!
2/22/2026
Rachele P. VERIFIED CUSTOMER
My price quote was less than the actual balance. I gave my demographics when I received the quote which is surprising. Now I have to come back for the remainder of the service.
2/22/2026
Yesenia R. VERIFIED CUSTOMER
Robert was amazing and professional! Not pushy at all, love it! Thank you Robert for being so great with me. See you soon!
2/22/2026
Tara B. VERIFIED CUSTOMER
Elijah was very professional and very helpful. I loved how he took the time to explain the services needed and didn’t try to push sales. He definitely went above and beyond my expectations!
2/22/2026
Nanette W. VERIFIED CUSTOMER
Mark Gray did an excellent job of getting me in and out of the service department. I felt valued, and he explained everything to me that was gonna happened with my car. I appreciate his attention to detail and I will be back in the next 5000 miles to crown Lexus Ontario service department
2/22/2026
Bryan S. VERIFIED CUSTOMER
My Service Advisor was Alfred Nungaray.
2/21/2026
Kay C. VERIFIED CUSTOMER
Faustino provides exceptional service to me every time I bring my vehicle in for maintenance. He's quick and efficient, and I always request him as my service advisor.
2/21/2026
Ricardo M. VERIFIED CUSTOMER
Excellent service experience . Everything went smooth.
2/21/2026
Kalvin C. VERIFIED CUSTOMER
Excellent customer service, communicative and attentive. Great experience as always
2/21/2026
Mary F. VERIFIED CUSTOMER
I always appreciate the service I receive from Tony Hang and Crown Lexus
2/21/2026
Ron E. VERIFIED CUSTOMER
Gerry was helpful and assistive.
2/21/2026
Yuthy P. VERIFIED CUSTOMER
Thank you for your service my Lexus RX 350 2023
2/21/2026
Hanmei L. VERIFIED CUSTOMER
My car is not washed as promised. Check in marks are still on glass.
2/21/2026
Sue Y. VERIFIED CUSTOMER
Christian is always so helpful explaining exactly what service will be done and in a timely manner. Let’s me know when my car is ready for pick up and sees me out. An excellent member of your team!!