Christian was very helpful, answered all my questions and kept me informed about the service for my car.
1/9/2026
William P. VERIFIED CUSTOMER
Thank you Alfred
1/9/2026
Adelina A. VERIFIED CUSTOMER
Service was quick. Service advisor Jennifer Villalobos was on top of it and kept me updated on my vehicle status. She’s great.
1/9/2026
Tony N. VERIFIED CUSTOMER
Elijah customer service was outstanding! He followed everything to the end.
1/9/2026
Ming H. VERIFIED CUSTOMER
I had a great experience working with Helen Kassel during my recent service visit. She was professional, attentive, and very knowledgeable. Helen took the time to explain the service process clearly, answered all my questions, and made sure I felt confident about the work being done on my car. Her communication and attention to detail made the entire process smooth and stress-free. I truly appreciate her excellent customer service and dedication.
1/9/2026
Erik T. VERIFIED CUSTOMER
Alfred is the best super happy with the service
1/9/2026
Richard C. VERIFIED CUSTOMER
Robert Melendez was kind and courteous. He explained everything to me that I had conserd with.
1/9/2026
Denise G. VERIFIED CUSTOMER
Took over 2.5 hours to get my vehicle serviced.
1/9/2026
Dan D. VERIFIED CUSTOMER
Very professional and personal.
1/9/2026
Kamal S. VERIFIED CUSTOMER
Awesome service! Tino is an excellent service advisor and always provides excellent customer service.
1/9/2026
Myki D. VERIFIED CUSTOMER
Tony is one of the best you could ever have on your team! So grateful for him
1/9/2026
Carlos V. VERIFIED CUSTOMER
Robert M was super informative and helpful. Will return again soon.
1/9/2026
Sheila M. VERIFIED CUSTOMER
Christian was very helpful and flexible
1/8/2026
Rashida S. VERIFIED CUSTOMER
Good at communication
1/8/2026
Victor M. VERIFIED CUSTOMER
Friendly service. Got the job done quickly. Video feedback from mechanics is very good.
1/8/2026
Maria O. VERIFIED CUSTOMER
I was very thankful that there was a Spanish speaking person to answer my questions
1/8/2026
Ana M. VERIFIED CUSTOMER
It was my first time at a Lexus service department and Robert Melendez helped make it a great first experience. He was very professional and friendly. I waited for my car and he updated with the progress. The waiting room was very clean and I appreciated the coffee and water station and the convenience of being able to plug my laptop to the seat while I worked.