Great customer service
Always goes above and beyond to take care of you.
3/1/2026
Angelica D. VERIFIED CUSTOMER
My service advisor Maria, provided great customer service.
She took care of all my concerns!
I was disappointed due to my car not being fully charged. Due to this I was late to an appointment I had today. My car was left over night which their was plenty of time for my car to be charged. When I picked it up it was at 39% charged.
From my previous services, my car was always fully charged when I would pick it up.
3/1/2026
Julia V. VERIFIED CUSTOMER
Excellent
3/1/2026
Anthony S. VERIFIED CUSTOMER
Tony is a great service advisor. Always professional and knowledgeable. He's an asset to Lexus.
3/1/2026
Lillie F. VERIFIED CUSTOMER
Tony is The Best! Always personable, professional and knowledgeable.
3/1/2026
Nancy D. VERIFIED CUSTOMER
In n out .. hassle free.
3/1/2026
Sam G. VERIFIED CUSTOMER
Faustino was kind, easy to talk to, and attentive to my needs. The vehicle was serviced faster than promised, which is always a nice perk at the end. My experience continues a positive streak of service at Crown Lexus.
3/1/2026
Barbara S. VERIFIED CUSTOMER
I wrote a lengthy review for Helen. When I went to submit it didn't let me submit it. So rather than start all over, I just want to compliment Helen on explaining what work need to be done and in lay terms I can understand. She's very polite, patient and knowledgeable. I have an older Lexus that I only trust to the dealership. Helen is the icing on the cake. Thank you.
2/28/2026
Joshua P. VERIFIED CUSTOMER
Mark is very kind and tentative with each customer as I was waiting for my car to be done. Noticed he had treated each person with kindness and professionalism.
2/28/2026
Gilda P. VERIFIED CUSTOMER
Gerry provided excellent customer service & turn time was amazing!
2/28/2026
Tyreek M. VERIFIED CUSTOMER
He provided ellecitent and knowledgeable servive.
2/28/2026
Maricela G. VERIFIED CUSTOMER
Mark Gray provided an outstanding care experience. I arrived having a very rough day, and his attentive, kind approach made all the difference. It’s rare to find such high-quality customer care. 10/10 !
2/28/2026
Phuong N. VERIFIED CUSTOMER
Excellent service. Thank you Mark.
2/28/2026
Guerra Carlos. VERIFIED CUSTOMER
Gerardo Temores and the Manager were great! They provided great service!
2/28/2026
Roberto M. VERIFIED CUSTOMER
Tony was very helpful and professional. We are happy to have had him as our service representative.
2/28/2026
Jazmin A. VERIFIED CUSTOMER
Thanks for your patience and assistance
2/28/2026
Ellis H. VERIFIED CUSTOMER
Helen was terrific
2/28/2026
Cecilia M. VERIFIED CUSTOMER
Creat service Mark was very helpful .
2/28/2026
A&W Collision. VERIFIED CUSTOMER
Tony was very helpful, and took care of me as if I was a VIP. He has great customer service, and is very knowledgeable.
2/28/2026
Ruirui L. VERIFIED CUSTOMER
Very professional, very kind, thank you so much for everything he did.