Devin provided 1st Class Customer Service. I was disappointed that after making an appointment with another Service Agent and calling the day before to confirm, that he was not in and in fact my intake paperwork had not been prepared thereby leaving me with “any” available service agent. The young man who so patiently heard my disappointment that I had to deal with someone I wasn’t familiar with referred me to Devin. I will continue to request Devin as my go to service agent in the future.
Mr. Roberson immediately responded to my disappointment and offered me his highest priority and informed me of specials that were available, kept me informed throughout my waiting and was a pleasant surprise. I was completely satisfied with the customer service provided as well as my vehicle service.
3/24/2023
Jeanne H. VERIFIED CUSTOMER
Tony Hang It's very professional . And I appreciate . Kelle give me a nice discount so make me comfortable come back all the time
3/23/2023
Enrique R. VERIFIED CUSTOMER
Very professional and personalized service
3/23/2023
Neng W. VERIFIED CUSTOMER
Attention was good and the time was according to the service. Tks!!
3/23/2023
Michelle H. VERIFIED CUSTOMER
Hello,
I had the best service ever with Chris, he is on top of his profession with his caring and professional demeanor. All customer service teams need more people like him.
Thank you
3/23/2023
Jayasimha P. VERIFIED CUSTOMER
Chris was very professional and no pushing for unwanted services. He also explained very clearly some of the recommendations from the service technician. He was very courteous and warm. I give him 100%
3/23/2023
Steve W. VERIFIED CUSTOMER
My vehicle work was completed on time as quoted. I'm very satisfied with that I have to Thank the whole team.
3/23/2023
Christina N. VERIFIED CUSTOMER
Alyssa was very helpful and kind. She thoroughly explained everything and made it simple. We appreciate her help today.
3/23/2023
Martha G. VERIFIED CUSTOMER
Alyssa was fantastic one of the best I've had there
3/23/2023
Bertha M. VERIFIED CUSTOMER
Thank you soo much for everything Tony Hang. I had an excellent experience. Thank you
3/23/2023
Christopher R. VERIFIED CUSTOMER
Excellent service.
3/23/2023
Sandra T. VERIFIED CUSTOMER
Robert was fantastic. He presented all options to me without being overbearing. He explained everything to help me make my decisions. I believe he went the extra mile to make my experience a good one.
3/22/2023
Hurbert D. VERIFIED CUSTOMER
Thank you
3/22/2023
Jose A. VERIFIED CUSTOMER
Gracias por tener un gran personal con mucho profesionalismo.
3/22/2023
Jiwei C. VERIFIED CUSTOMER
Thanks
3/22/2023
Elizabeth H. VERIFIED CUSTOMER
Tony gave the best customer service. He listened to my concerns with my car and made sure they were going to take a look at them. He was friendly and very professional. Eugene was also awesome guiding me to the right seating area so o can set up my work laptop to work while they serviced my beautiful Lexus. Thank you also for the complimentary snacks as they definitely helped along with the coffee.
3/22/2023
Preston S. VERIFIED CUSTOMER
Alfred was friendly, professional, and answered all of our questions. I couldn’t be happier!