I really appreciate Alfred. Because he totally respected my wishes!! But me made sure he told me what my vehicle needed with no pressure.
1/18/2024
Hipolito D. VERIFIED CUSTOMER
Helen was very nice a professional she always called us back on updates on a timely matter..
1/18/2024
Matthew L. VERIFIED CUSTOMER
Very satisfied, give him a 10 score. Will request him next time I’m in for service.
1/18/2024
Jesse E. VERIFIED CUSTOMER
Great service as usual!! Tony is the ultimate professional!!
1/18/2024
Jimmy C. VERIFIED CUSTOMER
Great and friendly service.
1/18/2024
Chris A. VERIFIED CUSTOMER
My vehicle was serviced quickly and to my standards. Thank you
1/18/2024
Edgardo V. VERIFIED CUSTOMER
Car had multiple malfunction lights on so had to leave it behind after paying for the work.
1/18/2024
Teodoro T. VERIFIED CUSTOMER
Service adviser Chow promised to let me out by 1pm but 11:30am I was already out. He is a real pro, knows what he is doing.
1/18/2024
Patricia M. VERIFIED CUSTOMER
He was most polite and attentive to my needs and concerns regarding my vehicle. He kept his word from the time I came in until I left the service department. I appreciate his service and he is an excellent representative of your company. Thank you ????????
1/18/2024
Divina T. VERIFIED CUSTOMER
Good service
1/18/2024
Helen L. VERIFIED CUSTOMER
Great job for Mark, thank you!
1/18/2024
Steve D. VERIFIED CUSTOMER
James was great, 5 star service
1/18/2024
Rosa I. VERIFIED CUSTOMER
Thank you for all your help, Alfred! We greatly appreciate you!
1/17/2024
Steve H. VERIFIED CUSTOMER
Sennen Chow was awesome as was the young lady who helped valet my car when I was leaving this morning. Other than that I was less than satisfied with this visit from Lexus and felt it did not meet up with the high standards I know your company has for itself. When I went to check my vehicle in I was not greeted very friendly other than told to pull up and ask what time I membership was and to wait then when I tried to call to verify some information in the afternoon by continually was put on hold without anyone answering the phone. When I finally did reach someone they told me that they were sure everything was okay with my car and it was done but did not answer the question I had for them.
1/17/2024
Selena L. VERIFIED CUSTOMER
Yes, James was Great! 10/10
Thank You
1/17/2024
Robyn B. VERIFIED CUSTOMER
I always get excellent service.
1/17/2024
Oswaldo F. VERIFIED CUSTOMER
He is very helpful, kind and professional guy. He is an asset to crown Lexus.
1/17/2024
Angela M. VERIFIED CUSTOMER
Helen was so kind, helpful, and dedicated. I really appreciated her professionalism and the time she spent to get the issue resolved. She kept me informed of the process and made me feel welcome. In today’s climate customer service is far and in between but Helen displayed excellent customer service and I really appreciated all her efforts today!
1/17/2024
Kyla G. VERIFIED CUSTOMER
Alyssa was patient, kind and caring. I would like to be paired with her EVERY time I receive vehicle service or repair there.