I noticed there are charging station at the dealer but they are not working. I wish the car would have been charged even for a bit.
1/27/2024
Joseph J. VERIFIED CUSTOMER
Mr.Chow was very receptive and attentive. While my insurance company gave me a hard time. Mr.Chow gave me frequent updates on what's going on with the car or with my insurance company when he was working. I highly recommend Mr.Chow for his outstanding service skills and experience.
1/27/2024
Dominique M. VERIFIED CUSTOMER
Thank you for making this service so easy for us, dealing with a toddler and my mom!
1/27/2024
Lilibeth S. VERIFIED CUSTOMER
Outstanding customer service!
1/27/2024
Rachel M. VERIFIED CUSTOMER
Chow was outstanding from the beginning to the end of the service visit. Very professional, courteous, knowledgeable and kind.
I appreciated his attentiveness and care in making sure all my questions were answered.
1/27/2024
Jerry W. VERIFIED CUSTOMER
This was my first time taking my car for service and James provided me with excellent customer service!
1/27/2024
Ruth L. VERIFIED CUSTOMER
Tino is knowledgable and always friendly.
1/26/2024
Sabrina H. VERIFIED CUSTOMER
Mark was excellent , he was kind , answered all my questions and made my visit very pleasant.
1/26/2024
Michelle R. VERIFIED CUSTOMER
ShennenChow was super helpful and made my experience pleasant during my services on my NX 250. 10/10 customer service from the moment I pulled up to the moment I left the door. Thank you Mr. Chow and Crown Lexus for always providing a pleasant experience.
1/26/2024
Tracy B. VERIFIED CUSTOMER
Alfred was great but when he was off no one called to give me an update as my car was suppose to be ready. I had to call to find out what the status was.
1/26/2024
Bridget W. VERIFIED CUSTOMER
My adviser Helen provided exceptional service today. She treated me like a VIP.
1/26/2024
Xian J. VERIFIED CUSTOMER
Alfred Nungaray is amazing. Very professional!
1/26/2024
Craig Z. VERIFIED CUSTOMER
Very pleased with the service James gave us. He kept us up to date on the status of our car.
1/26/2024
Donna W. VERIFIED CUSTOMER
Mr. Nungaray was professional, attentive, and kind. My experience with Crown Lexus was excellent due to his customer service expertise.
1/26/2024
Fernando C. VERIFIED CUSTOMER
Tino has been a wonderful and trusted representative for me at Crown lexus for many many years.
1/26/2024
Arlene T. VERIFIED CUSTOMER
No further comments
1/26/2024
Audrey J. VERIFIED CUSTOMER
Mark is great! I felt very much cared for. In and out just like you promised.