My oil change appointment was set for 930 am it took three hours wait time for a simple oil change
5/26/2024
Michael K. VERIFIED CUSTOMER
Professional and Courteous
5/26/2024
Robert P. VERIFIED CUSTOMER
George was polite and courteous and handled my service quickly. I had an excellent experience.
5/25/2024
Jayasimha P. VERIFIED CUSTOMER
Helen is very good. She listens to the customer before writing it up. She also looks at what else could go wrong. She is sincere and doesn’t offer services that are not necessary.
5/25/2024
Charles T. VERIFIED CUSTOMER
Did not return car in same condition as brought in. Trunk area carpet and mat folded and rear seat electrical port access cover found on floor.
5/25/2024
Ronald T. VERIFIED CUSTOMER
Dennis, greets me and immediately starts working to solve whatever problem that I might have. I really appreciate his consistency.
5/25/2024
Ashley W. VERIFIED CUSTOMER
Alyssa was great as always. I appreciate her patience and kindness with me and making sure my
Concerns were taking care on my vehicle. Alyssa has great customer service and always keeps up to date on the progress of my vehicle.
5/25/2024
Robin K. VERIFIED CUSTOMER
Everyone was very kind & helpful! Chou & Eli were very helpful as I am new to Crown Lexus.
5/25/2024
Jolene G. VERIFIED CUSTOMER
Thank you!!
5/25/2024
Paula Z. VERIFIED CUSTOMER
Helen Kassel goes above and beyond for her customers, always. Her customer service and communication are the best!
I’ve been a customer at Criwn Lexus since 1990 when I got my first Lexus.
I’ve a satisfied customer.
5/25/2024
Roberto P. VERIFIED CUSTOMER
Good service by Tony.
5/25/2024
Jacqueline P. VERIFIED CUSTOMER
Very fast and friendly environment
5/25/2024
Priscilla W. VERIFIED CUSTOMER
Nice meeting Alyssa
5/25/2024
Sundae G. VERIFIED CUSTOMER
Super staff Mark was phenomenal everybody there was just perfect thank you to the manager. His last name is Woodland or something like that. Thank you to the guy who test drove my car. I don’t have it down on paper. Mark was incredible and thank you guys so much. I really really appreciate it. I’ll be back to fix the problem.
5/25/2024
Yassin F. VERIFIED CUSTOMER
Thanks Alyssa, as usual you provide excellent service.
5/25/2024
Jesus P. VERIFIED CUSTOMER
Mark was very attentive and informed me at every moment the status of my car while in service. I appreciate the feed back from him as well as his positive attitude. Thank you Mark.