Tony is great! Always an example of great customer service. As I have always said, I’ve had a Lexus since 2008, aside from loving the car and being built so well I stay with Lexus because of their service. I’ve had a Mercedes, a BMW and a Mazda, Lexus is by far the absolute best service..
Sales on the other hand, very mediocre.
4/28/2026
Sarah L. VERIFIED CUSTOMER
Robert was very helpful. I look forward to bringing my car back for the next service appointment.
4/28/2026
Randy B. VERIFIED CUSTOMER
Quality work. Very satisfied
4/28/2026
Patricia B. VERIFIED CUSTOMER
George Gonzalez was great and patient with me on difficult repair job. I will always ask for him in future
4/28/2026
Fernando P. VERIFIED CUSTOMER
Promise to call me back on Monday between 9 and 11 AM. Once you figure it out about my warranty. It is now almost 5 PM. Not even a court courtesy call to update me.
4/27/2026
Ronald B. VERIFIED CUSTOMER
Gerardo was great
4/27/2026
Jing Q. VERIFIED CUSTOMER
Helen did a great job on helping me with my car,
Will come back again for the future services!
4/27/2026
Jacob A. VERIFIED CUSTOMER
Maria kept me very informed on the handling of my vehicle. Great customer service.
4/26/2026
Caswell C. VERIFIED CUSTOMER
She was very helpful to me with her services she was very kind and willing to make a difference thank you very much hope you have a wonderful day
4/26/2026
Joseph J. VERIFIED CUSTOMER
Maria was very helpful
4/26/2026
Juan V. VERIFIED CUSTOMER
Helen was fantastic!
4/26/2026
Maria Yolanda. VERIFIED CUSTOMER
He did great job!
4/26/2026
Lakesha P. VERIFIED CUSTOMER
Christian is great to work with. He’s professional and understands the concerns I’ve had with my vehicle since purchasing in October or November 2025. He’s been very helpful.
Thank you
4/26/2026
Jay P. VERIFIED CUSTOMER
Gerardo is always a pleasure to work with and makes my experience at Crown Lexus first class
4/26/2026
Marian P. VERIFIED CUSTOMER
Maria is very helpful and knowledgeable. She explained the service needed and importance of the what needs to be done. We appreciate her help.
4/26/2026
Esmeralda B. VERIFIED CUSTOMER
Helen has amazing customer service and is very attentive. Always happy to get service with her.
4/26/2026
Ali A. VERIFIED CUSTOMER
Helen was amazing ! Highly recommend her
4/26/2026
Brian W. VERIFIED CUSTOMER
Tony is the one of the best service advisors I have had the pleasure of working with. He exceeded my expectations in taking care of my car’s issue by working with Lexus to cover the expense. He is a great asset to your service team, making sure I felt like the most important person there.
4/25/2026
Sara B. VERIFIED CUSTOMER
George was very helpful and he had great communication. He made my overall experience wonderful.