Sorry for my delay, I was out of the country. Robert was professional and went above and beyond providing me with excellent service.
Thank you!
3/16/2026
Pamela V. VERIFIED CUSTOMER
Helen is always kind,friendly and easy to talk to.I did not have to wait long for Helen to show up. She explained what will happen to my 2025 ES350 for the 5k service. Check in was quick so was the pick up.
I will see Helen again in the near future.
3/15/2026
Julian C. VERIFIED CUSTOMER
I really appreciate Robert's professionalism. He was very accommodating and he made my experience. They're very welcoming. I look forward to using Robert as my service advisor in the future.
3/15/2026
Acuarela Enterprises. VERIFIED CUSTOMER
Everything went well and smooth. Thanks
3/15/2026
Reem H. VERIFIED CUSTOMER
Very expensive
3/14/2026
Erika M. VERIFIED CUSTOMER
Faustino was knowledgeable, professional and provided great customer service.
3/14/2026
Kenneth B. VERIFIED CUSTOMER
Maria was amazing.
3/14/2026
Regina K. VERIFIED CUSTOMER
I have good service with Tito and he has always been very helpful and answered my questions and doesn’t try to sell me something I don’t need. I will always come back as long you have people like Tito working for you. He is very kind and will answer any questions I have. He doesn’t try to sell you something you don’t need and I will always come back to see him.
3/14/2026
Justin T. VERIFIED CUSTOMER
Very Good Service. Thank you
3/14/2026
Jesus F. VERIFIED CUSTOMER
Great guy to work with. Always friendly and professional and willing to help answer questions
3/14/2026
Carlos C. VERIFIED CUSTOMER
Easy and fast just like I like it thank you
3/14/2026
Toral S. VERIFIED CUSTOMER
Thank you for the best service and totally satisfied with the work done on my car. Thank you Jerry .. with all your support and answering all the questions we had. Thanks to the manager too for understanding and waiving the charges for the parts and labor. Really really appreciate the whole team of crown Lexus for making my car work as brand new. Thank you again Jerry and the whole team. ????????????????
3/14/2026
Joyce L. VERIFIED CUSTOMER
Maria was great even though she was new! I appreciated she would inform me throughout the day of the eta of the process of the car. I think I wished the first day I would like to have a loaner car instead of waiting for the whole day and the car was not fixed yet. But she didn't know so I still appreciated her efforts.
3/13/2026
Jay H. VERIFIED CUSTOMER
Helen was awesome and very personable even at the end of the day.
3/13/2026
Stainless Steel. VERIFIED CUSTOMER
Service done quickly. Maria was cordial and thorough.
3/13/2026
Shaohang G. VERIFIED CUSTOMER
He is a wonderful person, and the service provided felt both relaxing and comfortable. A truly great individual.
3/13/2026
Arnaldo Aleman. VERIFIED CUSTOMER
Maria was great! But my claim didn’t turn out very well! So far from great
3/13/2026
Omar P. VERIFIED CUSTOMER
Keep up the fantastic work Alfred
3/13/2026
Thaiese S. VERIFIED CUSTOMER
Elijah was excellent. He has great customer service skills.