Tires were not to be rotated. Key drop stated oil change & car wash only.
8/2/2024
James R. VERIFIED CUSTOMER
My wife was told that they could not wash her 4runner because of the running boards on it. You have always washed it when I bring it in for service with the running boards never being an issue.
8/1/2024
George T. VERIFIED CUSTOMER
My car was forgotten. My appointment was at 2:30. At 3:00 I asked if they have forgotten my car. The service writer was apologetic and finally took my car in. I am not pleased!
8/1/2024
Rodney W. VERIFIED CUSTOMER
She is always informative and pleasant.
8/1/2024
Donna P. VERIFIED CUSTOMER
Service was great, didn't have to wait Alicia was great to work with. I would recommend Buckhannon Toyota over other dealer closer to me.
8/1/2024
Paul C. VERIFIED CUSTOMER
Great job . Very nice
7/31/2024
Sandra P. VERIFIED CUSTOMER
He was courteous and efficient!
7/31/2024
Jonathan P. VERIFIED CUSTOMER
Alicia goes above and beyond with her service.
7/31/2024
Michel K. VERIFIED CUSTOMER
Alicia was efficient and helpful. She provided clear explanations and set a time-frame expectation that her team followed. The repaired followed an accident on 79 on the way to Washington from Missouri. All people from parts & service were wonderful and helpful. Alicia made it happened with her skills and smile.It allowed us to plan our day and be on the road to DC when she said we would. Thank you very much Alicia!????
7/30/2024
Destiny B. VERIFIED CUSTOMER
Christian was great! Ron was also very friendly.
7/29/2024
Debra R. VERIFIED CUSTOMER
As always, you guys are great! Always 5 star service!
7/29/2024
Terri P. VERIFIED CUSTOMER
Totally satisfied
7/28/2024
Lucinda B. VERIFIED CUSTOMER
Great service! Friendly staff!
7/27/2024
Michelle S. VERIFIED CUSTOMER
Very friendly and professional. Did an excellent job explaining the service that had been performed! Great job!
7/27/2024
Ronald S. VERIFIED CUSTOMER
She was very accommodating, and seem to understand that I completely trust the service department to help me always take the best care of my vehicle. When I explained disappointment about a prior service, she was very understanding .
7/26/2024
Oliver W. VERIFIED CUSTOMER
Very professional, ABSOLUTELY ACOMADATING!!! RIGHT ON SCHEDULE AS promised. Would HIGLY recommend this place of business to buy a vehicle AND use their service department
7/26/2024
Philip J. VERIFIED CUSTOMER
Went in for my 10k mile oil change and tire rotation which is included with the maintenance package I purchased with the car. Everything went smoothly and timely. No damage was done to my car and no items within the car were missing after servicing was performed. Highly recommend Buckhannon Toyota servicing your vehicle.
7/25/2024
Francis B. VERIFIED CUSTOMER
Knowledgeable helpful friendly
7/25/2024
Matthew K. VERIFIED CUSTOMER
Christian was very thorough in his communication with me while I was waiting. He made the whole experience better.