Very thorough and helpful! Attentive to all questions and concerns.
1/18/2025
Amiee S. VERIFIED CUSTOMER
Alicia was quick to respond to any of my questions. Very pleasant to talk to
1/18/2025
Della T. VERIFIED CUSTOMER
A great experience considering there were additional services I added. Much appreciated.
1/18/2025
Eddie M. VERIFIED CUSTOMER
Great people that work there.
1/18/2025
Merle W. VERIFIED CUSTOMER
Great people
1/17/2025
Carrie L. VERIFIED CUSTOMER
I love the technology of showing pictures and videos. There is a lot of garages that take advantage of women and I appreciate your technology,honesty and kindness every time I am at Buckhannon Toyota.
1/17/2025
Greg W. VERIFIED CUSTOMER
Thank you
1/16/2025
James S. VERIFIED CUSTOMER
Everything was great.
1/16/2025
Danny U. VERIFIED CUSTOMER
Was great to deal with
1/16/2025
Duane S. VERIFIED CUSTOMER
I was wondering if the 5,000 mile service was for an oil change and tire rotation or just tire rotation? On the receipt it had printed out 5K synthetic so I guess it was an oil change too??
1/16/2025
David F. VERIFIED CUSTOMER
Very satisfied. Geat job
1/15/2025
Randall P. VERIFIED CUSTOMER
Professional, polite, knowledgeable
1/15/2025
John B. VERIFIED CUSTOMER
Non thank you
1/15/2025
David B. VERIFIED CUSTOMER
Excellent service!
1/15/2025
Dustin F. VERIFIED CUSTOMER
Very pleased with my service today thank you very much
1/12/2025
Erma C. VERIFIED CUSTOMER
every one was real nice and ancer the questions we had
1/11/2025
Alisa B. VERIFIED CUSTOMER
Had recall, 15000 mile service and door engraving trim replace on passenger front door. As always service is great!
1/11/2025
Sadeem A. VERIFIED CUSTOMER
I visited your shop twice in last few years and both times, I was hundred percent satisfied by your customer service. You guys are really the best. If it were not the distance, I would be coming to you more often, but I have another Toyota shop much closer to my home and I have a very busy routine. But you provide definitely an excellent Customer service by all aspects.
1/11/2025
Julio D. VERIFIED CUSTOMER
My service advisor. Alicia was very kind and explained everything really well to me and help me in any way she could.
1/11/2025
Mary G. VERIFIED CUSTOMER
We stopped in to make appt via ‘Mike.’ Besides the main reason of an oil change needed before our extended upcoming trip, we noted 3 things we wanted addressed: tailgate was not going completely up intermittently; rear side windows were not responding to defrost setting; a ‘boom’ ‘boom’ sound that happened Dec. 31 when we were on Rte 20 in town. It did not happen again after that one instant. My husband requested that mechanics be asked if any other customers had commented on this type of noise. No one got back to him at the end of service. As to the rear side windows’ issue of not defrosting, that was not on the work order for the mechanics to check. So it was not relayed to the mechanics. The tailgate issue was a matter of ‘resetting’ something.