My car was taken immediately at the time of my appointment, which I appreciate. Service Representative Michael was polite, kind, and professional. Service technician Riley did a fantastic job and kept me informed of every step of the way.
5/30/2025
Thomas S. VERIFIED CUSTOMER
The work looks good. I'm very happy.
5/30/2025
Roger M. VERIFIED CUSTOMER
Always outstanding‼️
5/29/2025
Sue A. VERIFIED CUSTOMER
2019 Highlander in for oil and filter change. 42,000 miles on car. Was advised that oil pan drain plug was compromised and needs replaced at next oil change at cost of over $600.00. Buckhannon Toyota has done last two changes with no issues. Talked to service manager and was told it was normal wear and tear??? He was to check to see what can be done. Still waiting on call back. My son is a mechanic and he said it had to have been over tightened or cross threaded.
5/29/2025
Edgar W. VERIFIED CUSTOMER
Service was great
5/29/2025
Randy H. VERIFIED CUSTOMER
Mis Harvey puts forth her energy to serve the Toyota owners with respect and onesty in servesing there automobiles
5/29/2025
Everett W. VERIFIED CUSTOMER
I appreciate you all. Thank you.
5/29/2025
Kevin S. VERIFIED CUSTOMER
Great dealership
5/28/2025
Bruce W. VERIFIED CUSTOMER
Same as always: excellent! Really liked the remodel job in the service area too.
5/28/2025
Stephanie O. VERIFIED CUSTOMER
Taken care of in timely matter. Explained what was done and asked if I had questions. Everyone is always kind and respectful.
5/28/2025
John K. VERIFIED CUSTOMER
Christian did an excellent job of taking care of me
5/24/2025
Thomas M. VERIFIED CUSTOMER
Very smooth operation that you have in your service department keep it up!!
5/23/2025
Norman H. VERIFIED CUSTOMER
Thank you so much got taking care of me in such a professional manner showing that you care
5/23/2025
Jenny W. VERIFIED CUSTOMER
You are alway accommodating to schedule needs and provide speedy service. The staff at check in/out are amazing. Thank you
5/23/2025
Wahneta S. VERIFIED CUSTOMER
Everyone was polite and helpful. The only bad thing was the cost. Thank you all for keeping my Rav 4 up to date and road safe.
5/22/2025
Johnnie B. VERIFIED CUSTOMER
Very polite and efficient. Got vehicle in quickly and kept us informed of any recommendations for vehicle.
5/19/2025
Barbara H. VERIFIED CUSTOMER
I am so grateful that Christian managed to squeeze me in as I was on my way back to Florida from Pittsburgh. Christian is definitely an asset to your dealership and the mechanic that did the work was amazing. I can’t thank Christian and the mechanic enough for being so professional and kind and they have impressive customer service qualities. I was impressed with everyone at your dealership.
Sincerely, Barbara H
5/18/2025
Roger P. VERIFIED CUSTOMER
Super nice and considerate staff!
5/18/2025
Johnna B. VERIFIED CUSTOMER
I ask for a complimentary car wash after service. I was there for two hours waiting on my car to get finished with service. When I went to get in my car it was not washed and had to wait for it to get washed. When I first bought my car I got a wash after every service without asking