Although the vehicle are not serviced at Toyota Buckhannon, But I am very satisfied with your responsibility and professionalism!
1/12/2023
Landon R. VERIFIED CUSTOMER
Wonderful service from Sumer!!
1/12/2023
Segun O. VERIFIED CUSTOMER
Thank you! Alicia and a gentleman that worked on the tires are terrific are great assets to your business and customers.
1/11/2023
Doyletta N. VERIFIED CUSTOMER
Great customer experience with your service department.
1/11/2023
Steven B. VERIFIED CUSTOMER
Job well done thank you
1/11/2023
Joshua W. VERIFIED CUSTOMER
Great friendly fast service 5 stars
1/11/2023
Kevin S. VERIFIED CUSTOMER
Thank you
1/10/2023
Karen B. VERIFIED CUSTOMER
Toyota staff has always be so courteous and on top of everything, thank you
1/10/2023
Todd M. VERIFIED CUSTOMER
She was very helpful, understanding and patient with us. She let us know what to do and kept us updated on the status of our truck. Thank you Hailey you did an excellent job and most of all you were friendly when talking to us and explained what was being done.
1/10/2023
Bridget S. VERIFIED CUSTOMER
Alicia was very helpful and very knowledgeable. Her and Haley are the sweetest!
1/10/2023
Inyoman P. VERIFIED CUSTOMER
Excellent service
1/10/2023
Larry H. VERIFIED CUSTOMER
Hailey was great! Put my mind at ease and was very helpful and courteous. Definitely an asset for your dealership. Would recommend to anyone because of her!
1/7/2023
James S. VERIFIED CUSTOMER
Great work.
1/7/2023
Melissa D. VERIFIED CUSTOMER
Thanks
1/7/2023
Thomas C. VERIFIED CUSTOMER
Thank you. We have always been treated with respect with sty our visits. Thank you all and God bless
1/7/2023
Kiana C. VERIFIED CUSTOMER
Summer was incredible and very friendly and kind to me and my daughter. She helped with everything and went above and beyond.
1/6/2023
Shawn B. VERIFIED CUSTOMER
It's always a pleasure for me to vist Toyota in Buckhannon WV. Friendly staff and very professional team working on my vehicle. Out standing job all round!
Blessings,
Shawn B
1/6/2023
John B. VERIFIED CUSTOMER
Always a good experience with all the staff at Buckhannon Toyota.
1/6/2023
Greg V. VERIFIED CUSTOMER
Buckhannon Toyota is by far the best in West Virginia.
1/6/2023
Vonda P. VERIFIED CUSTOMER
Summer was knowledgeable. She knew what service my Highlander was due for answered other questions as well. She was a pleasant surprise after my experience in January when your employee told me my car wouldn’t be serviced until two hours after my appointment time because she had four or five “no-appointment drive ins” who would be taken care of first, and if that didn’t work for me, I could “just leave.”
I always felt I was in the loop, as I got texts telling me where my car was in the process. I’m sure it took diligence and extra time in her part, and I really appreciate her effort to do that.
When I mentioned how much I loved my Highlander, Summer told me of a beautiful blue one on your lot. I told her my original salesman was no longer there, she said you all have some great sales people and any of them would happy to help me find the right car, and if you didn’t have the perfect one for me there, you can get one from another lot.
In my opinion, Summer Richards is a definite asset for Buckhannon Toyota.