Today's service was great from start to finish. I will continue to use your dealership for my service needs from now on.
11/19/2022
Brenda B. VERIFIED CUSTOMER
This evening I picked up car for service. As soon as I attempt to push the start engine button, the engine would start then turn off. Pressed again and it could come on. Check engine light, Trac off, TPMS, and light with triangle and exclamation mark came on. Went to find customer service employee and he recognized the issue immediately (Zack Dixon, kudos to him). Come to find out the service department forgot to plug back in the Air Flow Monitor Plug. This is the third time I have taken my vehicle for service and have had an immediate issue or an issue the next day after picking up. Two other times they forgot to plug a wire back to my alternator. The first time I got stuck on the side of a road. The other time I was able to catch it to take it back before the car shut down on me. The folks up front are great but the people working on the cars seem to have a reoccurring issue. Suggest getting their heads on straight and double, triple checking everything is good to go before returning car to customer. Never had this problem when it was Mike Smith Toyota. Step up your game Coad.
11/19/2022
Barbara C. VERIFIED CUSTOMER
You are very welcome. My thanks to CODE TOYOTA!
11/19/2022
Richard S. VERIFIED CUSTOMER
It took way too long to rotate the tires. Telling me the dwficiencies from the inspecton but not giving me the inspection report seems rotten. Asking over400 dollars for battery soumds like ptice gouging. The original battery from Toyota lasted less than 3 years. My replacement battery has lasted longer and cost much less
11/19/2022
Della O. VERIFIED CUSTOMER
I appreciate you! From beginning to finish it was a good experience! Thank you all
11/19/2022
Mary F. VERIFIED CUSTOMER
Ashley I got oyour
ur
11/18/2022
Bryan A. VERIFIED CUSTOMER
Great service as always!
11/18/2022
Angela R. VERIFIED CUSTOMER
Very friendly & professional! Referred to me by name! These days that’s pretty impressive!
11/18/2022
Gregory B. VERIFIED CUSTOMER
Great service. Thanks!
11/18/2022
Donna F. VERIFIED CUSTOMER
They were excellent!!! I had to come back to get the dash gauges adjusted after I left as they are always messed up after they service the vehicle, not a big deal at all I just turned right around and brought it right back. They fixed the problem in about 2 minutes, not a problem at all!!! Service department is always GREAT!!! No complaints at all!!!
11/17/2022
Mary W. VERIFIED CUSTOMER
I would like to tell you that I had a great experience from setting up my appointment to dropping it off. All the text messages I received and when I called with a question everyone was so helpful and nice! I also appreciate being picked up and taken back to dealership and they were so friendly! Thank you for such a great experience!
11/17/2022
Maryann C. VERIFIED CUSTOMER
First time to service my Lexus at Coad. Couldn’t be happier with my service
11/17/2022
Steve C. VERIFIED CUSTOMER
Excellent service. Very polite and friendly staff. 5 Stars!
11/16/2022
Philip O. VERIFIED CUSTOMER
Appreciate the care and service you provide, thanks
11/16/2022
Joyce S. VERIFIED CUSTOMER
I certainly will.
11/16/2022
Marilyn C. VERIFIED CUSTOMER
Friendly helpful great job
11/16/2022
Bobby S. VERIFIED CUSTOMER
She was very friendly and informative.
11/16/2022
Jackson W. VERIFIED CUSTOMER
It was a pleasure to work with Ashley.
She was very professional.
11/16/2022
Richard S. VERIFIED CUSTOMER
Was serviced in a timely manner
11/16/2022
Dean C. VERIFIED CUSTOMER
Very pleased with our service today. Everyone treated us with kindness and attention to our needs.