The easy fixes were not explained before pick up of the vehicle. Now we have to schedule a second visit to replace a belt and a filter. Wast of my time
12/27/2024
Vytas B. VERIFIED CUSTOMER
Fast, friendly, and efficient! Thank you!
12/27/2024
Ryan B. VERIFIED CUSTOMER
Satisfied.
12/27/2024
Todd C. VERIFIED CUSTOMER
Problem with my Avalon diagnosed and fixed quickly. I am very happy with the service!
12/27/2024
Sean J. VERIFIED CUSTOMER
Nick is great!!!
12/27/2024
Adrian V. VERIFIED CUSTOMER
Para empezar mi Toyota Tacoma tiene 21.000 millas y se le mete el agua a dentro de la cabina por donde van los pies del pasajero y me cobraron por ver el daño no cubrió la garantía por millas y luego la persona que hizo la revisión del daño me quebró una pieza de las que removio y que quieren cobrar 4,000 dólares para cambiar la pieza que la Toyota debería que reparar por garantía la camioneta está como nueva y también le hiziron daños a mi camioneta 3 piezas rayadas al estar trabajando en ella y ahora está bien maltratada con ratones en los plásticos que estaban como nuevos
12/26/2024
Regal T. VERIFIED CUSTOMER
Isaiah is always great to work with. Clear communication with an eager desire to get things handled for us in a timely manner. Five stars !
12/25/2024
Craig M. VERIFIED CUSTOMER
Isaiah was awesome. I trust him since he is one of your more senior service contacts. I will adjust my time since I come from Hillsboro to always work with him. Great customer service and experience.
12/24/2024
Mark B. VERIFIED CUSTOMER
Seemed very efficient and was completed quickly.
I usually a bit concerned about how long a service takes, I’ve been in the business myself but everything was completed to my satisfaction. Thank you
12/24/2024
Kenneth H. VERIFIED CUSTOMER
Excellent service as always.
12/24/2024
Ashley S. VERIFIED CUSTOMER
Poor communication. I was told someone would be in contact with me when I dropped off my car at 9:15. I didn’t get a text until 1:35 stating I would be contacted shortly, never was. I had to reach out at 4:10 asking if my car would be done by 5 since we had a long drive
12/23/2024
Arturo C. VERIFIED CUSTOMER
Qué tal buenas
Estoy contento por la atención que tuve hoy llevado mi tacoma a su primer servicio
12/22/2024
Sean J. VERIFIED CUSTOMER
Great Job!!
12/22/2024
Goodwin H. VERIFIED CUSTOMER
We were told that a new tire would take 30-45 min. to fix. It took over 2 hours!!! We were driving home after my husband had been in the hospital for 4 days so this wait was really hard for him.
Also a few days before during our service appt. it wasn’t explained to me the cost of a new tire nor the fact that we’d have to buy another tire to balance the new one. Very spendy & lengthy visit-the 1st time that we’ve been disappointed wth the Damian Lilliard setvice.
Thank you for reading this!
Katharine Hatding
12/21/2024
Rupinderjit B. VERIFIED CUSTOMER
Michaela was super patient, understanding , and made sure that all of my concerns were addressed in one appointment!
12/21/2024
Jasen B. VERIFIED CUSTOMER
Tommy did a great job communicating with me throughout the repair process. Transparent and informative. Your technicians found resolution to a very challenging issue with my vehicle. Very grateful.