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Real Reviews from VERIFIED CUSTOMERS
James S. VERIFIED CUSTOMER
Toyota’s are great car but your employees are even better
6/26/2023
Maryanna L. VERIFIED CUSTOMER
They are very polite and very informative and helpful
6/25/2023
Sarah L. VERIFIED CUSTOMER
John was wonderful to work with and has a great customer service character. We will be back to see John.
6/25/2023
Andrew C. VERIFIED CUSTOMER
I liked the fact that he enjoyed the humor of my tee-shirt. He also was very professional with the entire process.
6/25/2023
Erin H. VERIFIED CUSTOMER
Isaiah gave a high level of customer service and ensured a positive experience for us. He made what was an inconvenient trip to the dealership for us an easy and rewarding experience. Thank you!
6/25/2023
Inez S. VERIFIED CUSTOMER
My vehicle was given to me as ready I got like a minute away from the dealership and my truck lit up and started beeping at me my husband told me to pull over and turn it off as it said low oil. My husband checked the dipstick and it was bone dry! I am very scared that this may have caused damages to my engine and turbo. The team made it seem that everything was okay but I am still skeptical about the whole thing.
6/25/2023
Stefano P. VERIFIED CUSTOMER
I recently visited the Toyota service center for an inspection and service, and I must say, I am thoroughly impressed with the mechanics and service team. From start to finish, my experience was exceptional, and the efficiency with which they handled my vehicle was truly commendable. First and foremost, the time-saving aspect of my visit was remarkable. In under 40 minutes, my vehicle underwent a thorough inspection and service, which exceeded my expectations. This quick turnaround allowed me to get back on the road swiftly, sparing me any unnecessary delays or inconveniences. The mechanics demonstrated their expertise and proficiency, ensuring that the entire process was completed promptly without compromising on quality. Moreover, the service team was friendly, professional, and attentive throughout my visit. They greeted me with a warm welcome, actively listened to my concerns, and addressed them with utmost care. Their knowledge and expertise were evident, as they provided detailed explanations of the service requirements and offered valuable suggestions for improving my vehicle's performance. Their genuine commitment to customer satisfaction was truly remarkable. The overall organization and cleanliness of the service center were also noteworthy. The facilities were well-maintained, creating a pleasant environment for customers like myself. It is evident that Toyota takes pride in their service center and pays attention to every detail to ensure a positive experience for their customers. In conclusion, I cannot praise the mechanics and service team at Toyota enough for their outstanding performance today. Their efficiency in completing the inspection and service in such a short time frame, combined with their friendly and professional demeanor, truly exceeded my expectations. I wholeheartedly recommend Toyota's service center to anyone in need of reliable and efficient vehicle maintenance. Kudos to the entire team for their exceptional work!
6/25/2023
Randi L. VERIFIED CUSTOMER
Everything went well From the time I drop my truck off To the time the work was finished . I was glad the customer service I received kept me apprised as to was found and the repairs were thorough not rushed and out the door Thanks to Isaiah, Mike and Austin
6/24/2023
Mat C. VERIFIED CUSTOMER
I appreciate how friendly everyone there was and that Isaiah clearly explained his findings.
6/24/2023
Bonnie H. VERIFIED CUSTOMER
So far so good w new key fob
6/24/2023
Wayne H. VERIFIED CUSTOMER
We had an unusual noise that concerned Linda. She brought our Venza to the dealership to determine the cause of the noise. Your staff found nothing of concern. Our conclusion is that a tire threw up something from the road. We're completely satisfied with the efforts of your technician to help with our concerns. Thank you.
6/24/2023
Verna L. VERIFIED CUSTOMER
Great, professional service, explained everything do I could understand. Austin is amazing
6/24/2023
Ivan S. VERIFIED CUSTOMER
Very Friendly Staff!!, everything went smooth. Very Satisfied
6/24/2023
Mary J. VERIFIED CUSTOMER
It's been a long time since I felt I was listened to, heard, and my choices respected. I also felt Thomas provided best information regarding maintenance work, procedures and choices without oversimplified answers that insult me. Best of all, if uncertain, he asked his manager for clarification. Very positive experience.
6/23/2023
Michelle E. VERIFIED CUSTOMER
He was so helpful! I do not live in the area. I was in town to bring my dad to his dialysis center, who was visiting me from Alaska. It just worked out so well. I got a rental for a day. Thanks to Austen again!
6/23/2023
Lucy L. VERIFIED CUSTOMER
I was very impressed with the service and people working there! Thank you Lucy L
6/22/2023
Alexis R. VERIFIED CUSTOMER
Overall my entire experience at Damian Lillard Toyota was great. Service was completed in a timely manner and everyone was helpful and friendly.
6/22/2023
Doug T. VERIFIED CUSTOMER
bit slow (1.5 hours for an oil change and wheel rotation)but fine in the end
6/22/2023
Brian E. VERIFIED CUSTOMER
I would like to see everybody at Damian Lillard Toyota was amazing, from picking me up at the last second to the amazing work. They did in buffing out the scratches in our car. Everybody I came in contact today was awesome.
6/22/2023
Jeffrey D. VERIFIED CUSTOMER
Great Service as always. Thank you for your commitment to taking care of your customer.
6/21/2023