No, they changed the oil ONLY!? They didn’t vacuum out my car! When I was there previously, they went above and beyond and this time it wasn’t good. It took 2 hours and there was one other person there! I was really disappointed with the service that I received, no updates from a human. I kind a like when a human comes to tell me, we’re at this point on your car. None of that! I am all about Damian Lillard, but my gosh, you would think Dame would have his biz running smoothly! ????
7/8/2023
Brad J. VERIFIED CUSTOMER
Mostly was great. However when I booked online I started receiving text and I wrote back multiple times asking for the price of the service I booked, and none one wrote back. Seems like your chat bot needs some updating.
7/8/2023
Tracie W. VERIFIED CUSTOMER
Requested cabin filters be looked at for replacement and to discuss during appointment, didn’t happen. Car was finished for 15 minutes or more but I wasn’t notified I saw my car and had to ask for payment. I don’t like headlights are turned off during service. Service has declined at Mac the past couple of years.
7/8/2023
Dawn S. VERIFIED CUSTOMER
Colin in service and Leanne and sales went above and beyond to take care of me and make sure I was happy and feeling safe in my used car. Absolutely some of the best customer service I have ever experienced in any sector. Kudos to them both ????????????
7/8/2023
Aryc K. VERIFIED CUSTOMER
John was great to work with! :)
7/7/2023
Cristal A. VERIFIED CUSTOMER
From start to finish, even though I didn't purchase my vehicle with you all, you treated me like I did. Best customer service I've seen in a very long time. Thank you all for your help!
7/7/2023
Lex S. VERIFIED CUSTOMER
Prompt, kind, overall excellent service and very easy experience.
7/7/2023
Amelia C. VERIFIED CUSTOMER
Mr. Noonan was very thorough in detailing what today’s service entailed. He mentioned that the cabin air filter needed replacement and I told him I would take care of it. Actually, I bought it and my husband installed it.???? Thank you!
7/7/2023
John S. VERIFIED CUSTOMER
Isaiah was thorough and considerate. Thank you for the repair.
7/7/2023
Vernon F. VERIFIED CUSTOMER
took far too long to install 2 bars on my new Sequoia. i was 6 minutes late for 11 AM appointment
7/6/2023
Boris S. VERIFIED CUSTOMER
Great service as always!
7/6/2023
Rosanna E. VERIFIED CUSTOMER
It is always good service and friendly at Damien Lillard Toyota.
7/6/2023
Art M. VERIFIED CUSTOMER
I was completely satisfied and pleased with the outcome of the service
7/5/2023
Mary M. VERIFIED CUSTOMER
Tom is awesome. He is an excellent example of a hardworking employee.
Friendly and knowledgeable!!!
7/4/2023
Jessica F. VERIFIED CUSTOMER
Always the best service!
7/4/2023
Debbie R. VERIFIED CUSTOMER
Friendly, quick service, good feedback
Thanks
7/4/2023
Gayle R. VERIFIED CUSTOMER
Issue was resolved in a speedy and friendly fashion. Thank you!
7/1/2023
David T. VERIFIED CUSTOMER
Austin did a great job with his team troubleshooting my electrical problem until they found a good solution. Hopefully the battery replacement will work and I won’t need to come back for this problem. We appreciate excellent service at Lillard Toyota!
7/1/2023
Deborah L. VERIFIED CUSTOMER
Isaiah was great. The parts ordered and installed was less than satisfactory. I did not get what was ordered.