Even though my appointment day got messed up, you guys still got me in and out within an hour. Impressive!
11/24/2023
Noboru S. VERIFIED CUSTOMER
I was told my service would take 1.5 hours and 3.0 hours I was still waiting without any update. Then I was told it would take 30 minutes to replace the battery and 1.0 hours later I received my car. So finally after four and half hours I was able to go home and to top everything off I was told by someone that there was a shuttle available to take me home and pick me up.
All this was done because I had a dead battery and my car wouldn’t start.
11/22/2023
Julie W. VERIFIED CUSTOMER
Everything went fantastic as it does every time.
11/22/2023
Jessica F. VERIFIED CUSTOMER
Always the best service
11/22/2023
Walter T. VERIFIED CUSTOMER
Very courteous. Thanks
11/22/2023
Brandi M. VERIFIED CUSTOMER
Very professional. Was able to get us in same day, fix the problem, and do it all with a smile.
11/21/2023
Debbra B. VERIFIED CUSTOMER
John was very friendly, professional and efficient. A pleasure to work with.
Thank you!
11/21/2023
Kevin A. VERIFIED CUSTOMER
Excellent service
11/21/2023
Elizabeth M. VERIFIED CUSTOMER
I spoke with the service manager Colin, about my experience and thoughts on how to improve communication and service in the future so he is aware of what happened.
11/21/2023
Linda H. VERIFIED CUSTOMER
Thanks for keeping my car in great shape.
11/21/2023
Melody B. VERIFIED CUSTOMER
David is an excellent mechanic! Great team. Every person was kind.
11/19/2023
Kristine B. VERIFIED CUSTOMER
Austen was great and helped me with my check in process and answered questions I had asked.
11/19/2023
Debra T. VERIFIED CUSTOMER
Austin listened to my concerns and made sure all the details of my service were addressed. He gave more information about saving money with extended care programs and wasn’t pushy about it. His professionalism is consistently people oriented.
11/19/2023
Dora G. VERIFIED CUSTOMER
I am so satisfied with the excellent service, the people are always friendly, kind .
Thank you so much.
11/19/2023
Susan P. VERIFIED CUSTOMER
I always had a car wash at Subaru when I had my car serviced so I think it would be nice if you did that too but as far as everything else it was great service.
Thank you
11/18/2023
Megan C. VERIFIED CUSTOMER
Really pleased with support from Service today. Thank you for recognizing the frustrating situation I was in with potentially bad work having been done at another dealership, and not charging me for your work to diagnose.
11/18/2023
Pete S. VERIFIED CUSTOMER
I had a time pressure and she worked to get it done in time and even earlier.
11/17/2023
David B. VERIFIED CUSTOMER
I love the service that I get at Lillard Toyota.
11/17/2023
George H. VERIFIED CUSTOMER
Took way to long. Not your fault.
11/17/2023
Geanne W. VERIFIED CUSTOMER
I can depend on competent and friendly service at Damien Lillian Toyota!
Thank you!