The team took good care of my car and I was satisfied with the great service.
10/27/2024
Alma M. VERIFIED CUSTOMER
Great service
10/27/2024
George M. VERIFIED CUSTOMER
What ?
10/27/2024
Felipe B. VERIFIED CUSTOMER
Very satisfied with the service provided. Thank you
10/26/2024
Shanna B. VERIFIED CUSTOMER
Maintenance was finished quicker than expected. The lobby is comfortable and a great place to get work done while waiting.
10/26/2024
Luis S. VERIFIED CUSTOMER
Max had great customer service
10/26/2024
Julie M. VERIFIED CUSTOMER
Everyone was so kind and honest. My car was done on time and they had great communication with everything.
10/26/2024
Don D. VERIFIED CUSTOMER
Extremely satisfied with services provided by Damian Lillard Toyota!
It’s like Damian’s logo 3 point shot, you can always depend on it!
10/26/2024
Loren T. VERIFIED CUSTOMER
Service was great, but I have three grease marks on my head liner. One at each door entry on the headliner and one right at the headliner by the front of the sunroof. Thinking tech might have had grease in his hair. I know it wasn’t intentional
10/26/2024
Dean B. VERIFIED CUSTOMER
Nick is wonderful to work with! He is very competent, always very polite and follows through on everything he is asked to check in the service appointment.
Dean B
10/25/2024
Tim S. VERIFIED CUSTOMER
Great service!
10/25/2024
John N. VERIFIED CUSTOMER
Thomas, Isaiah and Axel are the reason I keep coming back
10/25/2024
Carolyn Gruher. VERIFIED CUSTOMER
When I dropped off the vehicle this morning, I specially asked that the service department double check to make sure no oil was dripping after the oil change from the drain plug, filter, or anywhere under the car where oil might have splattered. Later in the day, I discovered oil on my garage floor and brought the car back in. Upon checking, the service staff said oil had not been cleaned off of the skid plate after the oil change. I was VERY frustrated that I had to come back in, waste my time, clean my garage floor, all because the service staff ignored my clear instructions to double check and carefully clean under the vehicle. This is poor service.
10/25/2024
Judith B. VERIFIED CUSTOMER
Everything was very nice thank you
10/25/2024
John C. VERIFIED CUSTOMER
Service advisor was friendly and professional. I appreciate your service department taking care of our vehicle quickly.
10/25/2024
Todd B. VERIFIED CUSTOMER
Easy and fast service. Great experience.
10/25/2024
Charlotte S. VERIFIED CUSTOMER
I live in Salem. I appreciate everything about your dealership: the employees, the store, the friendly atmosphere, the service. Nick is
great. I’m more than happy to take the time & the drive to Mc-
Minnville! Thank you????????
10/24/2024
Valerie N. VERIFIED CUSTOMER
Sadly, this dealership has gone downhill on customer service and professionalism.
When I got the text with tech’s report suggesting I needed front brakes, I felt I had to ask her twice to talk to a tech about a question I had regarding the uneven wear of front brakes.
She finally went back and brought up the young man who worked on my car. He didn’t know how to answer my questions. He said one was 3mm and the other a 4-5mm. I asked why it would wear out uneven and he didn’t know, nor did they offer to find someone who could.
When I got the paperwork, it actually said both front brakes were 3mm.
Too many discrepancies and poor customer service, I’m sorry. It used to be much more professional.