The young lady Michaela Wardrip was such an asset to your business. She was exceptional, kind and respectful.
Also a young man with dark curly hair helped me so I could pay my bill as I was running late to get my husband to his medical appointment. I am sorry I can’t remember his name but he was working around/behind the counter and also checked on my vehicle to see how much longer it would be. Thank you so much for your kindness.
11/12/2024
Sara K. VERIFIED CUSTOMER
Cheers
11/12/2024
Craig M. VERIFIED CUSTOMER
I asked for some new wiper blades and they weren’t added to the work order. This has happened before and it makes me feel like I just went to Royal Moore who does the same thing. I drive to your store from Hillsboro as I don’t like the service at Beaverton Toyota or Royal Moore. I hope that this isn’t a sign of your service. When I bought my 4’runner with Brock and Phil and they way I was treated is why I come
Back. I hope this isn’t the new norm. Disappointed.
11/10/2024
Vernon F. VERIFIED CUSTOMER
my Sequoia is leased
11/10/2024
Brandi S. VERIFIED CUSTOMER
Came in because of maintenance required and when I was on 217 a system malfunction, head to the dealership light came on. Plus, I’ve brought this vehicle in more than once due to knocking when you accelerate when you take a left or right hand turn, and they keep saying they can’t recreate. False! The moment I turned out of the dealership it did it and not only that you guys kept the maintenance required light on! I plan on emailing corporate for the lack of knowledge and care on my vehicle when I take it there. I will no longer be taking my vehicle to a place full of incompetent people who work there! To top it off no one even told me why the system malfunction head to dealership light came on, and I had to leave because my daughter had basketball practice to go to. Did anyone call me today? No!!! You guys are the absolute worst in customer service, competency, and communication! My vehicle is a 2024 Grand Highlander and should not be experiencing any issues!!!
11/10/2024
Karla V. VERIFIED CUSTOMER
I appreciate that my concerns are listened to and my cars issue was able to be fixed. I also appreciate the fact that the sales team is not high pressure. Thomas was excellent as always. He answered all my questions and always is polite and helpful.
11/10/2024
Adam R. VERIFIED CUSTOMER
Thank you Michaela
11/10/2024
Tommy E. VERIFIED CUSTOMER
Great job
11/9/2024
Daniel R. VERIFIED CUSTOMER
Isaiah was very helpful.
11/9/2024
Ronald R. VERIFIED CUSTOMER
Good Dounuts
11/9/2024
Kadar C. VERIFIED CUSTOMER
After I got home from the dealership and went to bed, I woke up to find my car leaking a lot of oil after I got the 10,000 mile Toyota care done and and oil change and oil filter replacement.
11/9/2024
Alyse C. VERIFIED CUSTOMER
Everyone that helped me today went above and beyond. I’m so glad I chose to go to this Toyota!
11/8/2024
Barbara K. VERIFIED CUSTOMER
Isaiah did a great job communicating with me about my vehicle.
11/8/2024
Terry N. VERIFIED CUSTOMER
I will take care of the survey… I love my Priuses Prime! and the people that help keep my care running. TN
11/8/2024
John M. VERIFIED CUSTOMER
Great experience during this visit. All employees I interacted with were very friendly and helpful!
11/7/2024
Lori B. VERIFIED CUSTOMER
Tom is great with customers. He makes sure everything is inspected at inspected and all questions are explained to the best of his knowledge no matter how small or big. He listens to the customer too also he takes the customer needs to get the point across. He is a valued employee. ????????
11/7/2024
Daniel L. VERIFIED CUSTOMER
You should provide a clean vehicle after service, inside and out. That was provided by dealers I use to deal with.
11/7/2024
Rebecca W. VERIFIED CUSTOMER
Y’all are Amazing!
11/7/2024
Jim B. VERIFIED CUSTOMER
A well done job,and the staff was great. Thanks again Jim B