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Real Reviews from VERIFIED CUSTOMERS
Cheyenne R. VERIFIED CUSTOMER
First service went amazing. Top tier service from the staff and service department. Excellent customer service and an outstanding facility.
11/2/2024
Sarah W. VERIFIED CUSTOMER
The staff did a great job in the service department today! Thank yall kindly!
11/2/2024
Tyler T. VERIFIED CUSTOMER
I 100% will be back for service here, this was only the second time my car was serviced but I was in and out in about 40 minutes in comparison to another dealerships 2 hours that wasn’t even an oil change.
11/1/2024
Brian C. VERIFIED CUSTOMER
You guys are the best. Isaiah was very helpful explaining the service points of my visit, and then promply communicating the progress and completion of the service.
11/1/2024
Lisa W. VERIFIED CUSTOMER
Thank you for your service
11/1/2024
Teresa T. VERIFIED CUSTOMER
Everyone was very helpful.very nice people at Lillards dealership
11/1/2024
Deanna H. VERIFIED CUSTOMER
Great experience and very efficient!! Thank you!
10/31/2024
Nancy K. VERIFIED CUSTOMER
Thank you!
10/31/2024
Patrick B. VERIFIED CUSTOMER
BEST SERVICE DEPARTMENT EVER!
10/31/2024
Alice C. VERIFIED CUSTOMER
Thank you
10/30/2024
Claire F. VERIFIED CUSTOMER
Professional and cordial
10/30/2024
Cora O. VERIFIED CUSTOMER
I think my 2008 Scion XB may be toast..My son in law has a mechanic that cares for his fleet of work vehicles. They are taking a look St it to determine if it is salvageable or headed to the vehicle graveyard. ( Or parts junk ysrd ! Everyone at D. L. Toyota has been wonderful & kind. I am so grateful. Isaiah, the Gals who answer the phones & Patrick in the sales department. Thank you all. Cora Mae Ofstie.
10/30/2024
Sridhar B. VERIFIED CUSTOMER
I wastwd and hour plus only to find out the tire could not be repaired and that you didn’t have any replacements instock to put onthe car. I wont be driving to McMinnville for service on the car again
10/30/2024
Deborah V. VERIFIED CUSTOMER
good service
10/29/2024
Tom C. VERIFIED CUSTOMER
Isaiah was great the situation was not good and with an satisfactory outcome
10/29/2024
Tara E. VERIFIED CUSTOMER
Max went above and beyond for me. His attention to detail saved me a lot of money. He took time to talk directly with Toyota care which saved me time as well. Thanks for the keen eye and sincere customer service!
10/29/2024
Steven S. VERIFIED CUSTOMER
First time I have waited. It was quick! Outstanding staff! Seriously.
10/29/2024
Julia D. VERIFIED CUSTOMER
The service was great, my technician was great, he went above and beyond. But there is a real disconnect with the guys handling the paperwork and the calls to customers. It’s like they have zero clue about what’s happening with the vehicle and when it will be ready. Super annoying and totally avoidable.
10/29/2024
David M. VERIFIED CUSTOMER
8:15 app. one hr later they still had not began servicing my car
10/29/2024
Peter N. VERIFIED CUSTOMER
Nicholas was great. Even though it’s not the closest Toyota dealership to me, it will always be my first choice!
10/29/2024