Max was intentive to the needs of my car. A positive willing to serve attitude. Max made me feel welcome and comfortable.
12/18/2024
Robert K. VERIFIED CUSTOMER
Everything went well. Good job
12/17/2024
Darnell W. VERIFIED CUSTOMER
Everyone in the service department provides exceptional customer service!! Each and every time!!
12/15/2024
Michael C. VERIFIED CUSTOMER
Courteous, professional and timely communication. Great customer service!
12/14/2024
Monica C. VERIFIED CUSTOMER
I asked to have my inside lights checked, because I’m having problems with the car not lighting up inside when I approach it and neither is the light on inside of the car. Nothing was mentioned in the final report and when I asked, I was told they played with the light and it works. Just don’t touch it. It doesn’t work, the same problem exists.
12/14/2024
Geri J. VERIFIED CUSTOMER
Check in guy was great, answered all my questions and concerns
12/14/2024
Carol E. VERIFIED CUSTOMER
Max and everyone knows met at the dealership were friendly, professional. Highly recommend this dealership.
12/14/2024
Maryanna L. VERIFIED CUSTOMER
Hey Toyota has always done good work and Michaela went the extra mile in to make sure that My truck was covered for one more oil change of no charge thank you very much
12/14/2024
Joseph D. VERIFIED CUSTOMER
Very fast and excellent customer service
12/14/2024
April B. VERIFIED CUSTOMER
She was absolutely professional and represented your company well.
12/14/2024
GERALD H. VERIFIED CUSTOMER
N
You ordered new tire Thursday
Delivery now Friday 5pm
Have to wait to noon Saturday for installation
Current tire has a screw in it
12/13/2024
Kirk D. VERIFIED CUSTOMER
Michaela was very efficient and professional
12/13/2024
William R. VERIFIED CUSTOMER
Great service Great staff!
12/13/2024
Todd C. VERIFIED CUSTOMER
Should have been told that delays in parts could delay the start time for time.
12/13/2024
Mark M. VERIFIED CUSTOMER
Always good service at Lilliard.
Seriously.
12/12/2024
Judy F. VERIFIED CUSTOMER
Excellent service as always
12/12/2024
Grace S. VERIFIED CUSTOMER
She was very helpful, informative, and amicable.
12/12/2024
Michelle W. VERIFIED CUSTOMER
I was planning on calling tomorrow. Tonight when I got in the car it said “A new key has been registered please contact your dealer for details.