Steve is always very helpful, professional and friendly
1/17/2026
Karen M. VERIFIED CUSTOMER
Good
1/17/2026
Nick C. VERIFIED CUSTOMER
Good communication and follow up from Matt.
Thanks, Nick
1/16/2026
Tamara G. VERIFIED CUSTOMER
My Service is always perfect with Mike. Thank you
1/16/2026
Lelia R. VERIFIED CUSTOMER
He is my favorite ???? you should give him a pay increase.
1/16/2026
Christopher T. VERIFIED CUSTOMER
Michael was great as always. Thank you!
1/16/2026
Sadie F. VERIFIED CUSTOMER
Outstanding service every time. Carmella my service advisor is knowledgeable, honest, and kept me informed throughout the entire process. Everything was handled efficiently and with great attention to detail. Highly recommended.
1/16/2026
Pawel K. VERIFIED CUSTOMER
Thank you .
1/16/2026
Deepak S. VERIFIED CUSTOMER
Joe is excellent to work with always. He is the go to advisor for me and I bring my 3 series to him only for his expert opinion and guidance. I continue to bring my vehicle to Arrowhead BMW because of Joe Lazar. He truly is the gold standard.
1/16/2026
Aseel T. VERIFIED CUSTOMER
Very good job
1/16/2026
Jim B. VERIFIED CUSTOMER
Carmella is great. You are lucky to have her. Your support team also did a fine job. It was my pleasure to be at BMW Arrowhead service. Thank you, Jim B
1/16/2026
Renee M. VERIFIED CUSTOMER
Thank you George.
1/16/2026
Anthony N. VERIFIED CUSTOMER
Colin always exceeds expectations, ,
1/16/2026
Candace N. VERIFIED CUSTOMER
I’ve had a wonderful experience at the Arrowhead BMW multiple times. I just purchased a 2026 740 I which was seamless. I have fabulous service advisor, Joe Lazar who handled every aspect of my recent service issues. He was kind, considerate and efficient. Great work!
1/16/2026
Robert B. VERIFIED CUSTOMER
Joe went above and beyond my expectations. This kind of service is why I come to your dealership, when others are closer
1/16/2026
Lisa S. VERIFIED CUSTOMER
Extremely satisfied with the work on my X1, George is a true “customer service professional”
1/15/2026
Dianna And. VERIFIED CUSTOMER
Carmella is always extremely helpful.
1/15/2026
Daniel W. VERIFIED CUSTOMER
Carmella did a wonderful job as always and she helped our daughter by referring Moe and Aaron and in sales to buy her new car
1/15/2026
Amber P. VERIFIED CUSTOMER
George was a great communicator and very kind and professional! Thank you!
1/15/2026
Jerry N. VERIFIED CUSTOMER
I asked that the brakes be checked because I’m going on a lengthy road trip. I was told they were in good shape. I appreciated the honesty instead of being sold a break job I didn’t need. I did have other service done at this time. I have used your service department since moving here five years ago and I’m extremely happy with your service department.